Business Skills Training

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Project Management Essentials (CAPM) Certification Exam Prep

This course helps individuals gain more responsibility and increase their skills in their current project role by providing additional knowledge of current project management principles and terminology to work on a wide range of ...

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Lean Six Sigma Black Belt

Lean Six Sigma saves organizations time and money through continuous improvement. Employers therefore often pay a premium for Six Sigma trained and certified managers. Our Lean Six Sigma Black Belt training teaches you the strate...

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Lean Six Sigma Green Belt

Lean Six Sigma saves organizations time and money through continuous improvement. Employers therefore often pay a premium for Six Sigma-trained and certified managers. Our Lean Six Sigma Green Belt training teaches you the strate...

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Introduction to Jira for End Users | JumpStart to Jira

Tracking issues is a critical component of any project management strategy. JIRA provides a web based single repository for creating, tracking and reporting on feature requests, bugs reported, or managing workflow. JumpStart to...

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Program Management Professional (PgMP)

Enhance your career and demonstrate your leadership experience through this globally recognized program management certification. As a Program Management Professional (PgMP)® you will demonstrate leadership through managing sever...

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Project Management Professional (PMP) Certification Prep Boot Camp

** THIS CLASS IS ALSO OFFERED IN 2 WEEK, 6 WEEK, WEEKEND, EVENING, AND OTHER FORMATS** Contact us if you prefer one of these other format offerings: (tfrantz@training4it.com) As a Project Management Professional (PMP)® yo...

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JumpStart to Jira for Administrators

Tracking issues is a critical component of any project management strategy. JIRA provides a web based single repository for creating, tracking and reporting on feature requests, bugs reported, or managing workflow. Geared for ad...

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Foundations of Business Analysis (BA30)

Why do more than 50% of projects fail to meet their original objectives? Why do we continue to see the number of troubled and canceled projects on the rise? According to PMI’s 2014 Pulse of the Profession® In-Depth Report, 47% o...

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Introduction to Agile

Grasp the concepts, principles and methods of Agile development and become empowered to execute on your plans for incorporating Agile practices and techniques into your organization. This workshop will give you the foundation of ...

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Project Management for Non-Project Managers

Everyone finds themselves managing a project from time-to-time at work, at home, or on some type of service project. Often our approach is haphazard and leads to rework, inefficiencies, and missed project deliverables. Applying a...

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User Acceptance Testing for Business Analysts

This two-day instructor-led workshop looks at the business issues which drive the need for a fully functional UAT process and describes the components of such a process. It is designed to help the Business Analyst (BA) to develop...

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Agile For Business Analysts (BA08)

In this course, you will develop your understanding about agile business analysis and the role of the business analyst on an agile team. You will learn how business analysis on an agile project is ‘the same’ and ‘different’ than ...

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Professional Scrum Master

Professional Scrum Master (PSM-I) is a certification that validates proficiency in Scrum, an agile methodology used in project management. This certification emphasizes a deep understanding of Scrum framework, principles, and val...

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Portfolio Management Professional (PfMP)

Elevate your career with the globally recognized Portfolio Management Professional (PfMP)® certification from the Project Management Institute (PMI). Holding a PfMP® certification signifies your advanced competency in the coordin...

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Project Management, Leadership, and Communication

Managing a successful project involves more than schedules, templates, and paperwork. It requires the application of strong interpersonal management skills to work effectively with people in a variety of roles. The skills you'll...

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Fundamentals of Software Testing

Testing is a critical role in software development that requires special skills and knowledge that are not commonly taught to software developers, business analysts and project managers. This often results in insufficient time an...

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Scaled Agile Framework (SAFe) Overview

Gain an overview of the Scaled Agile Framework in this fast pace, one-day boot camp.

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Information Technology Management and Leadership Professional (ITMLP)

The ITMLP Certification Boot Camp workshop contains a collection of key IT topics designed to increase the effectiveness of soon-to-be, new, and experienced first-line IT Managers. This workshop is not a replacement for your comp...

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PMI Authorized Project Management Professional (PMP) Certification Exam Prep

Introducing the updated PMI Authorized PMP ® Exam Prep v3—the official PMI prep course to advance your project management skills and prepare for the Project Management Professional (PMP ®) certification exam. It also helps to app...

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Requirement Analysis and Documentation (BA28)

This 2-day course provides a strong foundation in the mechanics of use case diagramming and writing textual descriptions of use cases. In this highly interactive workshop, you will learn how to enhance and refine your use case sk...

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Eliciting and Writing Effective Requirements (BA04)

You will revisit the foundational concepts of business analysis and discuss the importance of requirements to project success. A deep exploration of requirements and requirements categories is provided. You will learn how to perf...

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Requirements Elicitation (BA26)

In this highly interactive 2-day course, you will learn how to enhance and refine your elicitation skills. Industry best practices are explained and then augmented with professional tips and methods. Working in small groups, you ...

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Information Technology Management and Leadership Executive (ITMLE)

The IT Management and Leadership Executive (ITMLE) Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers) wanting to enhance their current job performance, position them for promotion, accel...

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Software Tester Certification Boot Camp (STCERT)

This software testing certification training course you will have the opportunity to take the ISTQB™ Certified Tester – Foundation Level exam. The exam is held on the third day of the course. The ISTQB™ Certified Tester – Foundat...

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Virtual Agile Scrum Team Workshop

This 2-day virtual workshop puts the distributed agile team members through their paces, by showing them how to conduct the five (5) scrum ceremonies, while also simulating key activities within a sprint, all while working remote...

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Certified ScrumMaster (CSM)

This Scrum Master (CSM) course will give you a comprehensive understanding of the Scrum methodology while reviewing the behaviors expected of a Scrum Master. Beginning with the history of agile development and moving through the ...

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Advanced Certified ScrumMaster (A-CSM)

Advanced Certified ScrumMaster (A-CSM) is an in-depth, two-day immersion into the world of the ScrumMaster role. The class explores Agile Facilitation and Agile Coaching and how the ScrumMaster uses these skills to support the te...

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Certified Scrum Product Owner (CSPO)

As a Certified Scrum Product Owner (CSPO) you are accountable for generating the value of a product resulting from the work of a Scrum team, by working closely with stakeholders and focusing on outcomes that satisfy your customer...

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Advanced Certified Scrum Product Owner (A-CSPO)

Our Advanced Certified Scrum Product Owner (A-CSPO) is an in-depth, two-day immersion into the world of Product Owner accountability. By delving deeper into the accountability of a Product Owner, you will explore advanced product...

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Project Management Fundamentals (3-day class)

In this comprehensive course, you will learn the fundamentals of project management: how to initiate, plan, and execute a project that meets objectives and satisfies stakeholders. Aligned with the Project Management Institute (PM...

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Agile Boot Camp for Non-Software Work: ICP Fundamentals Certification

Agile methodologies have become a mainstream component in the world of software development. Not surprising, Agile methods can be applied to many other types of business work. In our Agile Boot Camp for Non-Software Work, we appl...

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Agile Boot Camp: ICP Fundamentals Certification

As a ICAgile Certified Professional designation course, this Agile training course offers hands-on practices in Iteration Planning, Product Roadmap and Backlog, Estimating Practices, User Story Development and Iteration Execution...

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Agile for Product Owners

The Agile for Product Owners course will provide the knowledge to understand and apply the principles of agile. At the end of the course, participants will be able to effectively plan, prioritize and manage a product roadmap to d...

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Agile Testing (ICP-TST)

Building on traditional risk-based test practice we are now challenged by incremental delivery. To address but not inhibit Agility, we examine concepts like pair testing and strengthening relationships in a team setting to build ...

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Business Analyst Boot Camp

Business Analysts provide an essential function by assessing and analyzing the business environment, defining the scope of business problems, capturing project requirements, designing high-value solution approaches, and ensuring ...

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Business Agility Foundation (ICP-BAF)

Business Agility Foundation explores the mindset, approaches, and skills demanded in today's dynamic and fast moving world – a world where change is constant, disruption expected, and team work is a competitive advantage. Every l...

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Agile Coaching Workshop (ICP-ACC)

A coach's primary goal is to enhance their client's awareness of practice and behavior — enabling and empowering the client to realize objectives which may be just outside of their reach. Through thoughtful and deliberate engagem...

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Business Process Modeling (BA05-BP)

Learn to map your business processes easily and efficiently using examples and industry practices. You will learn the best practices in process mapping using the latest industry standards so that both the business and IT stakehol...

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Certified SAFe® Release Train Engineer (RTE)

n this three-day course you will gain an in-depth understanding of the role and responsibilities of a Release Train Engineer (RTE) in the SAFe® enterprise. You will learn how to facilitate and enable end-to-end value delivery thr...

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Implementing SAFe® with Certified SAFe® Programming Consultant (SPC)

The first two days of this class are an intensive version of Leading SAFe. The goal is to prepare certified SAFe Program Consultants (SPCs) to teach the course and act as a certifying agent for SAFe Agilists (SAs). You will also ...

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Business Analysis in Agile Projects (ICP-APO)

Traditional system-development methodologies are rapidly being replaced by more iterative or agile approaches. More and more organizations are realizing the benefits of faster product deployment at a lower cost, with less rework ...

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Jira and Agile Projects

Atlassian’s Jira has emerged as the tool of choice for managing agile projects in the enterprise. This class teaches you to align agile practices, roles, and ceremonies with the Jira environment. Return to work ready to use Jira ...

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PMI Agile Certified Practitioner (PMI-ACP) Boot Camp

Agile has made its way into the mainstream – it's no longer a grassroots movement to change software development. Today, more organizations and companies are adopting this approach over a more traditional waterfall methodology, a...

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Fundamentals of SDLC

Managing a modern SDLC project requires a thorough understanding of the various roles that must come together in order to create a successful application. This understanding begins by recognizing the need to work within a multidi...

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Using SharePoint for Project Management

SharePoint makes project management easy for any user who needs to collaboratively manage a project or participate in a project team. Recent versions of SharePoint empower users both novice and experienced, with everything from h...

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Data Analysis Boot Camp

This course, organized into key topic areas, leverages straightforward business examples to explain practical techniques for understanding and reviewing data quality and how to translate data into analysis of business problems to...

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CBAP Certification Prep Boot Camp

Business analysis is achieving worldwide recognition as a profession in its own right. The CBAP® and CCBA®  designation are marks of distinction for intermediate and advanced–level practitioners, recognizing their demonstration o...

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Agile Portfolio and Program Management (ICP-DAS)

In this Agile Portfolio and Program Management training course you will learn how to get work to flow from ideas to working software fast. IT practitioners have long known the importance of aligning efforts with business strateg...

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Agile Team Facilitation (ICP-ATF)

The course gives you the much-needed skills to design and conduct collaborative meetings while leading teams toward higher maturity levels, more effective results, and self-organization. As a stepping-stone towards becoming an Ag...

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User Story Workshop

Project failures are often due to poor requirements gathering, analysis and planning. Traditional requirements documents may not contain complete and accurate requirements due to rapidly changing business environments. Agile requ...

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Agile Project Management (ICP-APM)

In this Agile Project Management training course you will learn advanced project management skills to help you, the servant leader of your Agile teams, enable your team(s) to deliver what your customers want faster and with bette...

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Writing Effective Business Cases (BA03)

Learn the steps to effective business case development and support your strategic business recommendations with sound budgeting and financial back-up. The one course you need to make high-impact recommendations and receive full m...

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Effective User Acceptance Testing

This course will guide you in making UAT truly effective on your projects. It will identify the people who should be involved, the things those people should be doing, and when and how those activities should be done. If you are ...

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Test Automation Boot Camp

Learn how to improve your development throughout and reliability by replacing slow, boring, and error-prone manual testing with fast, repeatable automated tests. Organize your systems and processes to get the most out of automate...

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Six Sigma Green Belt Light

This is a 3-Day class that focuses on just the essentials of DMAIIC and basic tools used to identify and analyze business process problems (Excel-based). Exercises focus on pre-defined situations/data sets.

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Professional Scrum with Kanban

The 2-day Professional Scrum with Kanban (PSK) teaches Scrum practitioners how to apply Kanban practices to their work. Through theory, case studies, and hands-on exercises, participants will understand the importance of transpar...

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Agile Scrum Foundation Workshop (PSM exam included)

The Agile/Scrum Foundations workshop will emphasize the roles, events and artifacts created in Agile and Scrum. Scrum ceremonies will be explained, and participants will understand why transparency, inspection and adaptation are ...

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Requirements Analysis Using Use Cases and User Acceptance Testing (UAT) for BAs

Use Cases are an industry best practice for defining, documenting, and analyzing functional requirements. A use case approach is a user-centered approach for developing a solution to your business needs. Unfortunately, methods fo...

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Agile Scrum Simulation Workshop

This 2-day workshop puts the Agile team through their paces, by showing them how to conduct the five (5) Scrum ceremonies while simulating key activities within a sprint, all while using their own project as a case study for the ...

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PMI Agile Certified Practitioner (PMI-ACP)

Our Live Virtual Agile Certified Professional (ACP)® classes are taught by expert instructors, who also bring their real-world Agile experience to students. All classes now include our PMI-ACP practice exam portal!

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Leading Complex Projects

Managing a complex project means not only having fantastic project management skills, but also understanding how to deal with the chaos of today's workplace. Technology, requirements, partnerships, and competitive strategies are ...

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SAFe for Teams Certification (SP Certification & Exam Training)

For Lean-Agile team members to gain experience as an Agile Team member in a SAFe Agile Release Train (ART). Break down features, write user stories, improve team and train processes, and plan and execute Iterations. What does ...

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Agile Product Management Certification (APM Certification & Exam Training)

Define a vision, strategy, and roadmap to tap into new markets. Get fast feedback and deliver exceptional products and solutions that delight while aligning with your organization’s strategy, portfolio, evolving architecture, and...

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SAFe for Architects Certification (ARCH Certification & Exam Training)

The SAFe® for Architects course prepares Architects to engage across the organization as effective leaders and change agents. During this three-day course, attendees explore the roles, responsibilities, and mindset of Agile Archi...

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SAFe Lean Portfolio Management Certification (Includes LPM Certification & Exam Training)

This is a two-day interactive course that includes an additional one-day Getting Started with LPM workshop. In this course, attendees gain the practical tools and techniques necessary to implement the Lean Portfolio Management fu...

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Agile Software Engineering Certification (ASE Certification & Exam Training)

This three-day course provides the foundational principles and practices that make up the Agile Software Engineering discipline. Learn how continuous flow of value delivery and building quality in are enabled by modern practices ...

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SAFe Scrum Master Certification (Includes SSM Certification & Exam Training)

For Scrum Masters learning about their role in a SAFe enterprise context. Learn to facilitate Team and ART Level events for successful agile execution, explore Scrum in the context of the entire enterprise, and become a servant l...

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SAFe Product Owner Product Manager Certification (Includes POPM Certification & Exam Training)

For Product Management professionals to apply Lean-Agile values and principles and economic prioritization, and develop skills in writing epics, Capabilities, Features, and user stories within the context of SAFe. SAFe PO/PMs ...

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SAFe for Government Certification (Includes SGP Certification & Exam Training)

Learn the principles and practices of the Scaled Agile Framework® (SAFe®), how to execute and release value through Agile Release Trains, and what it means to lead a Lean-Agile transformation of a program inside a government agen...

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Leading SAFe Certification (Includes SA Certification & Exam Training)

For leaders of a Lean-Agile change initiative to develop a Lean-Agile Mindset, and apply the principles and practices of the Scaled Agile Framework® (SAFe®). Learn how to lead enterprise transformation that accelerates the flow o...

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SAFe Advanced Scrum Master Certification (Includes SASM Certification & Exam Training)

For SAFe® Scrum Masters or equivalent responsible for program execution. Learn scalable engineering, DevOps practices, and facilitate cross-team interactions in support of program execution and relentless improvement in an enterp...

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SAFe DevOps Certification (Includes SDP Certification & Exam Training)

The two-day, interactive SAFe® DevOps course helps people across technical, non-technical, and leadership roles work together to optimize their value stream from end to end. Attendees will learn what DevOps is, why it is importan...

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Certificate in IT Management and Leadership Studies (ITMLS)

This 12-month program is designed to enhance the current job performance, position for promotion, and accelerate the upward mobility of current IT Managers and IT Directors by expanding their understanding of the Business of IT.

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QuickBooks Desktop Beyond the Basics

This QuickBooks Desktop Beyond the Basics course teaches the advanced features and functionality of Intuit's 2021 desktop software application.

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QuickBooks Desktop Introduction

This course reviews the basic features and functionality of Intuit's desktop software application. This course is designed to help address various challenges faced by students learning to use QuickBooks and will be run on the Qui...

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Agile Requirements - Writing User Stories Workshop (AGL-19A)

Writing User Stories Workshop will demonstrate how to manage, write, and communicate requirements in an Agile Environment. Participants learn to collaborate and identify business needs and communicate those needs through User Sto...

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Software Testing Workshop (BA39)

This two day class looks at the business issues which drive the need for a fully functional testing process and describes the components of such a process. It is designed to help the testers develop an understanding of their rol...

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Writing and Managing Effective Requirements (BA27)

Successful projects are built on the foundation of a clearly defined business need and well-understood requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a...

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Strategic Business Analysis (BA02)

Learn about the components of Strategic Business Analysis. Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before cho...

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Certified Process Design Engineer (CPDE)

The 4-day Certified Process Design Engineer (CPDE)® certification course teaches how to (re)engineer quality, lasting processes. Class converts the theoretical into the practical by coupling prescriptive advice with hands-on oppo...

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Six Sigma White Belt

Six Sigma White Belt training is the first step in the Six Sigma process. And, as it is the foremost step, 6Sigma.us’ White Belt training provides an all-round knowledge of Six Sigma roadmaps and methodologies. With this course, ...

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Effective Methods of Software Testing Workshop

Testing is our main means of reducing software risk and typically takes half of software projects, yet still fails to catch many important defects. Traditional testing books and training emphasize using well-known test design tec...

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Administering Service Management with Atlassian Cloud

Jira Service Management is one (of three) Jira applications that is built into Jira. Jira Service management is created to bring IT, development, operations, and business teams closer together with a variety of features that emph...

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Six Sigma Yellow Belt

The Six Sigma Online Yellow Belt Webinar will be a two-and-a-half-day course taking place from Tuesday through Thursday. Tuesday and Wednesday are six hours, and Thursday will be three hours long, including breaks. After completi...

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Camtasia Introduction

With Camtasia you can create software video demonstrations and soft skills eLearning videos. This class teaches you how! You will learn how to import slides from existing PowerPoint presentations into a Camtasia project. You w...

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Professional Agile Leadership - Evidence-Based Management Training

With markets and customer needs constantly changing, organizations need information and evidence that helps them adapt quickly to new challenges and opportunities so that they can deliver greater value and achieve true business a...

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Articulate Storyline 360 Core Skills: Level 1

Articulate Storyline 360 Core Skills: Level 1 teaches you the top Storyline features and will have you creating interactive eLearning projects in two days. As you work through the lessons, there are challenge exercises that will ...

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Scrum Master Certification Prep with PSM Attempt

This course provides an introduction to Scrum and then reviews the key components of Scrum and the Scrum Master’s role, highlighting elements that are typically at the center of the Professional Scrum Master™ (PSM I) assessment/e...

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Project Management Fundamentals (1-day class)

This course is a primer on the basics of Project Management. It will provide students with the big picture of how Project Management tools and techniques are used to establish a firm foundation for a project. The student will lea...

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Agile Marketing Boot Camp

Marketers today are challenged by many things – the speed of change, adoption of new technologies, the increasing empowerment of buyers, and limited resources. Despite these challenges, traditional marketing planning and executio...

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Agile in a Government Environment

The Federal Government has mandated that software procurement and development efforts must drastically increase their effectiveness and efficiency. To achieve this mandate, many governmental agencies and contractors are beginning...

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Agile for Managers Workshop

Agile Management techniques promote autonomy and respect on teams, leading to trusting, collaborative relationships resulting in continuous improvement, higher productivity, stronger loyalty and higher performance for team member...

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Agile for Developers (Agile-23D)

This 2-day course explores how adapting Agile values and principles will improve product development. It contrasts traditional SDLC methods with the most popular Agile methods to set the stage for benchmarking performance. Then i...

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Agile Data Science Boot Camp

Agile practices have been used in software for years. They have helped engineering teams complete complex software projects and improve communication between engineers and stakeholders. Agile isn’t limited to software developm...

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IT Project Management

IT projects come with distinct challenges for all project team members, and most of all for the project manager. In this course, you will learn the fundamentals and best practices of project management methodology as applied to I...

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PMI Authorized PMP Certification Exam Prep (9 half-days)

The duration of this course is 9 Half-Days. If you are taking this course, you probably have some professional exposure to the duties of a project manager, or you may be considering embarking on a career in professional projec...

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Manual Web Testing with Selenium

Selenium provides mechanisms for interacting with web pages through browsers, including locating and interacting with specific features within a web interface. A tool such as Selenium IDE can be used to perform the testing in a r...

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Introduction to Selenium & Selenium Web Testing

Selenium is an API that allows the automation of web page interaction through browsers, including locating and interacting with specific features within a web interface. A tool such as Selenium IDE can be used to perform the test...

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Understanding Microservices | A Technical Overview

Understanding Microservices is a technical overview services training course geared for managers and project stakeholders who need to understand the impact of microservices, what is different about a microservice orientation and ...

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Professional ScrumMaster (PSM) Workshop

Beginning with the history of Agile development and moving through the disciplines promoted by Scrum, this Scrum Master (PSM) training course will give you a comprehensive understanding of the Scrum framework while specifically r...

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Project Stakeholder & Communications Management (PM17)

In today’s dynamically changing business environment projects are initiated under tighter budgetary, resource and time constraints more than ever before. This seminar focuses on the core project stakeholder and communication mana...

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Business Analysis for the IT Professional

The business analyst role has evolved from that of a business procedures analyst to that of a business liaison between the non-technical user community and the technical solution providers. This course provides proactive, introdu...

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Business Analysis Essentials (BA01)

This is an introductory course designed to provide participants with a basic understanding of the benefits, functions and impact a business analyst has within an organization. The course discusses the business analysis process as...

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Entry Certificate in Business Analysis (ECBA) Certification Prep

Business analysis is achieving worldwide recognition as a profession in its own right. The ECBA™(Entry Certificate in Business Analysis™) does not require any experience to apply for the exam, but does require 21 hours of profess...

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Alteryx Boot Camp

This 3-day instructor-led course will teach how to use the foundational tools in Alteryx Designer. This course is designed for individuals with little or no Alteryx Designer experience who are looking to learn and understand how ...

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Alteryx Concepts - Level 2

This one-day instructor-led course is designed to give students who are already familiar with Alteryx Designer a more in-depth look at its capabilities. This course picks up where the level 1 class leaves off and focuses on the f...

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Alteryx Concepts - Level 1

This two-day instructor-led course is designed to give students a hands-on introduction to Alteryx Designer, an all-in-one self-service Business Intelligence solution for acquiring, transforming, visualizing and interacting with ...

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PMP® Exam Prep Training (PMP31)

This workshop has a primary and a secondary goal. The primary goal is to prepare participants to successfully complete the examination required for earning the Project Management Professional (PMP®) certification. For those who...

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Facilitating the Agile Culture Change: Building an Effective Agile Organization

The success of the Agile Manifesto and values in the software development arena and across IT has raised the possibility of applying the principles and concepts more broadly. In this course, the participants explore concepts and...

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Introduction to Lean Startup

The Introduction to Lean Startup course provides the knowledge to understand Lean Startup principles and apply them in your own organization. In addition to learning how Lean Startup differs from traditional approaches, participa...

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Disciplined Agile Scrum Master (DASM)

Disciplined Agile Scrum Master is a nine-lesson, instructor-led course that shows you how to use Disciplined Agile (DA) to improve your team’s way of working. In just two days, you will become familiar with foundational agile and...

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Introduction to Human-Centered Design

Human-centered design (HCD) is a mindset that approaches problem-solving with a focus on the users. It requires that projects begin from a place of empathy to make sure what’s created is something people need. The goal of HCD is ...

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Introduction To Agile and Scrum Workshop

Agile software development methods differ significantly from traditional plan-based approaches, affecting how products and projects are planned and managed. In this course, you'll learn about the agile framework from initiation t...

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Leading SAFe 5.0 (SA) (SCALEAGILE)

The Scaled Agile Framework (or SAFe) is a guide to aligning Agile development throughout an organization. Most organizations focus their Agile development efforts at the team level, first starting with a pilot team and later tran...

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Agile Executive Workshop

Enable your Agile initiative to deliver on the promise of speed, flexibility, quality and customer satisfaction by aligning the expectations and actions of your executive and senior management team.

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COBIT 2019 Foundation

Over the years, best-practice frameworks have been developed and promoted to assist in the process of understanding, designing and implementing enterprise governance of IT (EGIT). COBIT® 2019 builds on and integrates more than 25...

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Critical Skills for Writing Better Requirements

Our failure to understand users’ requirements is the most common source of project defects, delays and cancellations. The accumulating evidence is unequivocal: most serious problems associated with projects are related directly t...

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COBIT 5 Foundation

COBIT 5 provides a comprehensive framework that assists enterprises in achieving their objectives for the governance and management of enterprise IT. It helps enterprises create optimal value from IT by maintaining a balance betw...

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Business Process Analysis

In this course, you'll learn to model business processes as they are currently enacted, assess the quality of those business processes, and collaborate with the stakeholders to identify improvements. The course begins by teach...

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Agile Infrastructure Boot Camp

In the quest for end-to-end value and the rise of infrastructure-as-a-service, agile practices are increasingly applicable to traditional hardware roles. Downstream operations also sorely need the political cover and WiP techniqu...

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TOGAF® for Practitioners Level 1 & 2

TOGAF®, an Open Group standard, is a proven enterprise architecture methodology and framework used by the world's leading organizations to improve business efficiency. TOGAF® helps practitioners avoid being locked into proprietar...

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Business Analysis for Project Managers and IT Analysts (PMI-PBA Certification)

This 5-day course developed exclusively by Interface Technical Training teaches the strategic and tactical roles of the Business Analysts and provides interactive coverage of the knowledge and skills necessary to master business ...

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Professional Agile Leadership Essentials

The Professional Agile Leadership Essentials (PAL-E) is a hands-on workshop that uses a combination of instruction and hands-on exercises to help managers and other leaders who work directly with agile teams understand how to bes...

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Professional Scrum Product Owner

The Scrum.org Professional Scrum Product Owner™ (PSPO) course will teach the new product owner how to envision a product and drive out good requirements that can be prioritized to reduce project risk and maximize return on invest...

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Business Process Improvement (BA20)

This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement.

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Effective Project Management

This 2-day workshop is designed to completely cover the fundamentals of managing projects. It introduces participants to more complex topics in project management while it deepens their understanding of planning and controlling p...

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Overview of Agile

This course aims at introducing its attendees to the core values, principles, and practices of Agile. This course discusses how to plan and manage Agile practices, not only those in Scrum. The course also goes into greater depth...

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Web & Mobile Testing Fundamentals

This course will help you minimize the risks - whether launching a new web or mobile application, or an entire web site. You will gain a thorough understanding of how to test the basic controls, content, navigability, and featur...

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Automating Tests with Cucumber

Built-in quality allows quicker delivery of business value. One of the key practices in realizing built-in quality is Acceptance Test-Driven Development (ATDD) / Behavior Driven Development (BDD). The triad (customer, tester, and...

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Planning Effective Software Testing

A complete test plan has the same sorts of information as any other good plan. It defines what will be done and what will not. It also estimates resources that will be required, as well as a schedule of activities. It establishes...

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Social Media Boot Camp

Even for seasoned marketing professionals — this is new territory! Electronic social networks that did not exist five years ago are now the new frontier in marketing. They can be a great opportunity for exposure, and revenue for ...

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Agile Sales Management Workshop

Sales teams and the management of those sales teams have not changed much in the past 50 years. The dictatorial sales manager who fires individuals for not attaining goals, yet receives little to no coaching is a way of the past....

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Professional Skills Boot Camp

The course begins with each student performing an assessment of his or her professional skills. This assessment is aimed at providing insights to the student concerning personal strengths and weaknesses, and when properly utilize...

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Introduction to Data Analysis

Data Analysis is an ever- evolving discipline with lots of focus on new predictive modeling techniques coupled with rich analytical tools that keep increasing our capacity to handle big data. However, in order to chart a coherent...

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Requirements Management

Understanding the real scope of any project is vital to controlling the project. As a project manager or business analyst, it is key to first document the initial scope of the project and then direct, monitor and control the scop...

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Recognizing and Controlling Requirements Risk

Requirements development is hard. Major requirements problems remain, especially on larger projects, even when basic requirements development and management practices are effectively used. Part of the problem is that requirements...

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Developing Requirements with Use Cases

This two-day advanced course will build on your existing knowledge of the use case approach to give you hands-on experience with the latest proven techniques for developing use cases, discovering other types of requirements, and ...

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Building The Logical Data Model

If you work with distributed teams, including offshore developers and testers, you know that the more distant the development team, the greater the need for precision. Precise doesn't mean bigger documents in more abstruse notati...

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Enterprise Product Ownership (ICP-EPO)

The ICP-EPO is one of two Continuing Learning Certifications (CLCs) on the Value Management Track. The certification focuses on the behaviors and skills necessary to transform an output-based enterprise into an impact and outcome...

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Lean Management Fundamentals

Many organizations are working to adopt tools and practices which increase agility, tear down long-held silos, and impact the bottom line with better value-driven decision making. Learning how to better orient around overall outc...

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Certified Scrum Professional (CSP) Fast Pass eLearning

CSP Fast Pass is your ticket to fast tracking the completion of your CSP certification in as little as four months. At the end of this program, you will have clearly established yourself as a serious professional with the relevan...

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Kanban Workshop

Kanban methods have increased in popularity. Going beyond the manufacturing origins, more and more teams in information technology are adopting the practices. Kanban methods go beyond the visual aspects of the Kanban board. In ad...

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Introduction to Lean Six Sigma

Lean and Six Sigma methodologies (Lean6s) have been around since the late 1980's. Even so, many of us have little experience applying Lean6s within a project management structure or within our organization. This course will provi...

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Collaborating and Communicating Agile Requirements

Project failures are often due to poor requirements gathering, analysis and planning. Traditional requirements documents may not contain complete and accurate requirements due to rapidly changing business environments. Agile requ...

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Communication Strategies

In this course students will understand the different methods of communication and how to make the most of each of them.

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Business Writing

This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

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Conflict Resolution

Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

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Time Management

The Time Management workshop will cover strategies to help participants learn crucial strategies that include personal motivation, delegation skills, organization tools, and crisis management. Each Center for Leadership and Devel...

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Coaching and Mentoring

This workshop focuses on how to better coach your employees to higher performance. Each Center for Leadership and Development?course includes unique post-class reinforcement materials available for 1 year.?Content?such as ebooks,...

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Prioritizing Your Time Effectively

In this course, students will learn to improve their focus, prioritize tasks, identify, and avoid obstacles to staying on track, and develop strategies to get the most out of their time.

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Navigating the Modern Workforce - Diversity, Culture, Generations

In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements.

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Certified Scrum: Scale Practitioner

As found in the Scrum@Scale Guide, Scrum focuses on individual teams to design, deliver, and sustain complex products. But what happens when you have multiple Scrum teams, perhaps even working on different objectives? In this 2-d...

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Introduction to Agile Engineering for SDLC Professionals

Borrowing from a variety of Agile disciplines, the course will introduce and explain a wide range of available tools and techniques that can offer team flexibility in their Agile approach. By combining different ideas from these ...

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Project Cost Management

The Cost Management course addresses the identification, elaboration, planning, and management of the project budget. Including selected processes from the PMI Integration, Cost, Scope and Risk Knowledge Areas, this class addres...

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Managing a Project with Your Team

“It’s the people – not the work – that cause most projects to fail.” Would you agree with that statement? Research focused on business and project failure does: multiple studies show that less than half of all organizational effo...

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Agile Portfolio and Program Management

In this Agile Portfolio and Program Management training course you will learn how to get work to flow from ideas to working software fast. IT practitioners have long known the importance of aligning efforts with business strateg...

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Articulate Storyline 360 Core Skills: Level 2

Articulate Storyline 360 Core Skills: Level 2 provides students with the knowledge and hands-on practice they need to develop and build advanced interactions, extend the functionality of Storyline, and have a better understanding...

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PMI Professional in Business Analysis (PMI-PBA®) Exam Preparation

This course provides an in-depth review of the business analysis knowledge, skills, and tasks as discussed in the PMI business analysis standard Business Analysis for Practitioners: A Practice Guide. The material within this cour...

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SharePoint for Business Analysis

Business Analysts provide an essential function by assessing and analyzing the business environment, defining the scope of business problems, capturing project requirements, designing high-value solution approaches, and ensuring ...

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PgMP Exam Prep Training (PgMP32)

PMI’s Program Management Professional (PgMP)® credential recognizes the advanced experience and skill of program managers. Globally recognized and demanded, the PgMP® demonstrates your proven competency to oversee multiple, relat...

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Certified Business Analysis Professional (CBAP®) Exam Preparation (BACP02)

Prepare participants to take Certified Business Analysis Professional (CBAP®) exam based on the BABOK®v2.0 Edition from the International Institute of Business Analysis. In the evolving world of Business Analysis, there is an inc...

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The PMP/CAPM Exam Cram Q and A

Further prepare for your PMI certification by participating in this one-day workshop. This Q&A style session shall cover the key themes and concepts of the project management framework and the ten project management Knowledge Are...

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Managing IT Project Management Concepts (PM13)

In today’s dynamically changing business environment projects are initiated under tighter budgetary, resource and time constraints than ever before. This seminar focuses on the core project management skills required to manage an...

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Foundations of Project Management (PM11)

This course covers a wide variety of project management subjects and offers practical application to your current projects. This course is designed to give you a working knowledge of project management. You will be able to use th...

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Managing An Effective Project Portfolio (OPM-330)

This workshop is based on the book Effective Portfolio Management Systems (© 2016, CRC Press) and is consistent with the Standard for Portfolio Management (4th Edition, © 2017, Project Management Institute) and the Governance of ...

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Project Management Concepts (PM12)

In today’s dynamically changing business environment projects are initiated under tighter budgetary, resource and time constraints than ever before. This seminar focuses on the core project management skills required to manage an...

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Project Management Overview (PM03)

This 1-day seminar provides participants with an introduction to the three core knowledge areas in the Project Management Institute (PMI) Guide to the Project Management Body of Knowledge (PMBOK) 6th edition, and several of the s...

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Problem Determination Root Cause Analysis (BA17)

Excellent problem determination skills cannot be acquired simply by reading a book. They mostly come from experience as well as discipline. After this course, you should have a general understanding of a structured problem determ...

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Lean Product Management & Development Workshop

Today's business climate is seeing rapid change in how we research and develop products, what customers expect from products, and what's effective when it comes to marketing products. Product strategy is becoming less reliant on ...

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Introduction to Scrum

This Introduction to Scrum training course will lay the foundation for understanding and building successful agile teams using the Scrum Framework. In this powerful two-day course, you'll grasp the concepts, principles and method...

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Jira for Agile Project Management

This JIRA training course is a hands-on immersive workshop that teaches you how to effectively manage your Agile projects with JIRA. Align your core Agile principles and ceremonies with one of the most popular Agile project manag...

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Internet of Things Workshop

We all have smartphones, and it’s hard to believe our smartphone knows us better than our family or friends because of all the information we store in it. Have you ever wondered how GPS sensors devices came to our smartphone? How...

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Establishing and Maintaining a BA Center of Excellence

Many companies today are realizing the benefits of a streamlined and efficient Requirements Engineering process. Project problems have plagued companies worldwide for decades. Many projects are over budget, behind schedule and im...

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Business Process Analysis & Design

This business process improvement course provides you with an opportunity to learn the essential knowledge and skills for applying the most effective and current business analysis techniques when modeling your business, comprehen...

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Introduction to Articulate Studio 360

Introduction to Articulate Studio training course teaches attendees how to use the programs included in the Studio 360 suite - Presenter, Engage, Quizmaker and Replay - to create self-paced engaging training and assess knowledge ...

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Instructional Design Certificate

This course is offered for 3 full days or 3 hours a day, one day a week. With instructional design training you’ll learn best practices for conducting a needs assessment, completing a job/task analysis. Earning this instru...

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COBIT205: COBIT 5 Foundation & Implementation. IT Governance Training

COBIT® 5 builds and expands on COBIT® 4.1 by integrating other major frameworks, standards and resources, including ISACA’s Val IT and Risk IT, Information Technology Infrastructure Library (ITIL®) and related standards from the ...

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Certified Security Awareness Principles

This course teaches general security awareness as well as how to develop a strong security culture within your company’s community. The Social Engineering portion of the class is designed to teach the participants the skills used...

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Requirements Elicitation Analysis (using Use Cases) Workshop

Part 1 – Requirements Elicitation (Days 1 & 2): Strong elicitation skills are a ‘must have’ for anyone charged with defining requirements for their project. Success is dependent on a mixture of technical skills (i.e. knowing w...

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Understanding Root Cause Analysis

Root Cause Analysis (RCA) is a structured, team based, analytical approach that when used correctly can alleviate recurring problems within an organization. In this course, participants will learn to apply several practical, syst...

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Project Management Professional (PMP®) Certification Preparation Evening Track

This practical, hands-on course provides experienced project managers with the knowledge and understanding required to sit for the PMP or CAPM Certification exams.

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Business Analysis Work Plan

A requirements work plan helps the Business Analyst define their requirements activities encompassing not only elicitation and analysis activities but also the support activities to consumers of the requirements for implementatio...

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Ranorex Advanced Training (RANXADV)

This advanced Ranorex training course is delivered by experienced Ranorex test automation experts and builds upon the foundation of the Introductory course, providing a deep understanding of object recognition techniques, report ...

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Machine Learning & Predictive Analytics Boot Camp (PREDICTDATA)

The stores of data relevant to our organizations, customers, operations, and goals have never accumulated at a faster pace or to a larger volume. Likewise, the need for intelligent data analysis has never been greater. Vast reser...

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Ranorex Test Automation Workshop (RANTEST)

Ranorex provides an all-in one environment for creating and running automated tests for many popular software environments, application frameworks, and mobile devices. It enables teams to set up robust test automation regardless ...

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High Impact Email Marketing (EMMKTG)

There's no question that email is still the single most effective tool for reaching customers and prospects, when done correctly. Email also has the highest ROI of any online marketing tactic. Even though there are claims that em...

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Content Marketing (CONMARK)

Content marketing is a long-term strategy that includes developing original, relevant content for your users and customers. It encompasses all marketing formats that involve creation and sharing of content in order to acquire and...

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Implementing Agile Test Driven Development for Non-Developers (TT3530)

Implementing Agile Test Driven Development for Non-Developers is a two day, in-depth Agile-testing training course that provides students with a solid introduction to Test Driven Development and “test first” design within the con...

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The Lean User Experience (UX) Boot Camp

In today’s competitive marketplace, where the competition is “only a click away,” you need to provide your prospects and customers with superior user experience (UX). That’s why we offer this Lean UX course: to help companies dev...

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Tools for Conducting Effective Meetings (PM25)

It’s estimated more than 25 million meetings are held every day in the United States, but very few meetings actually produce the effective results attendees had hoped for. Many “effective meetings” seminars offer insight into gen...

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