Introduction to Lean Six Sigma
Lean and Six Sigma methodologies (Lean6s) have been around since the late 1980's. Even so, many of us have little experience applying Lean6s within a project management structure or within our organization. This course will provide you with an understanding of Lean6s basics and the value they bring to the right type of projects. You will gain a vision for how to choose productive projects to apply Lean6s. This course is designed for those considering Lean6s projects future Lean6s team members, managers who provide staff for or are otherwise affected by Lean6s projects, and anyone wishing more understanding of Lean, Six Sigma, and how to apply these concepts via powerful process improvement projects.
Even well run organizations have operations and project areas where improvement is not only possible but becoming mandatory to keep up with the current high expectations of doing more with less, international competition, and flattened management levels. Changing market conditions, reduced budgets and staff levels, long working hours, increased available metrics, high turnover, and other influences demand our continued efforts to improve our processes, projects, and results. You can use the skills gained in this course to form a plan for your personal development to guide, participate in, or even lead projects using Lean6s techniques.
About this Course
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Discover Lean6σ techniques to process improvement, integration, and new product projects
- Learn the common language and terms of Lean6σ learning areas, projects, and professionals
- Learn the basics of DMAIC Define, Measure, Analyze, Improve, Control methodology
- Assess if Six Sigma and Lean processes are a fit for your organization
- Understand the various Lean, 6σ, and Lean6σ designations such as 'Green Belt', 'Black Belt'
- Refresh your basic statistics and process improvement skills without the full effort of certification
- Understand where Lean6σ may yield increased revenue or decrease product and service expenses
- Learn how to work with Lean6σ staff, consultants, and vendors and key Lean6σ roles
- Find if Lean6σ Green Belt or Black Belt training is right for you or your organization
- Be awarded PMI® Approved PDUs, IIBA® Approved CDUs, and other continuing education credits
Anyone involved in operations, project management, business analysis, or management would benefit from this class. This training course is perfect for:
- Business Analyst, Business Systems Analyst, CBAP, CCBA
- Systems and other Analysts
- Business customers, users, support staff
- Project Manager, Team Leader, PMP, CAPM
- IT Lead, Manager, Director, VP
- Finance Analyst, Manager, Director, VP,
- Operations Analyst, Supervisor, Manager, Director, VP
- Fast track managers in all areas
- External and Internal Consultants
- Risk Managers, Operations Risk Professionals
- Process Improvement, Compliance, Audit, and Staff, Thought Leaders, Transformation Champions
- Executives exploring cost reduction and process improvement options
- Vendor of consulting firm staff seeking to adapt their offerings to Lean6σ projects
- Anyone wanting to enhance their process, measurement, and operations improvement skills
Pre-Requisites
Although it is not mandatory, students who have completed the self-paced Foundations of Agile eLearning course have found it very helpful when completing this course.
Outline
1. Introduction to Lean Six Sigma use on Projects
- Exercise: Lean Six Sigma Knowledge (student and employer)
- History of Business Process Improvement
- Quality: TQM & Deming
- Six Sigma
- Lean Thinking
- Theory of Constraints
- Incorporating into modern Lean Six Sigma
2. Six Sigma Program and Project Overview
- Lean Six Sigma Programs
- Options: Full Organization, Division or Group, Department, Proof of Concept
- Exercise: Discuss and Present Your Program Intent
- Lean Six Sigma Projects
- Change Management of Lean Six Sigma Projects
- Anticipate Potential Challenges in moving to Lean Six Sigma
- Performance Metrics
- Exercise: Discuss and Present Your Process Improvement Idea(s)
- Exercise: Draft Your Lean Six Sigma Goals
3. DMAIC Improvement Model Description
- Define
- Measure
- Analyze
- Improve
- Control
- Exercise: Discuss and Present Your DMAIC Understanding
4. Good Project Characteristics
- Defined Intent
- Supporting Data
- Proper Project Scope
- Valuing a Project
- Exercise: List Criteria for Lean6σ Projects
- Lean Six Sigma Program Structure
- Programs
5. Lean Six Sigma Tools
- Basic Statistics for Lean Six Sigma Overview
- Exercise: Demonstrate Average and Spread using Histogram
- Lean Six Sigma Desktop Tools
- Other Lean Six Sigma Tools
- Exercise: Survey of Tools Available
6. Example Projects
- Service Industry
- Financial Industry
- Manufacturing
- Government
- Sales
- Exercise: Discuss and Present Your Project Proposals
7. Lean Six Sigma Implementation Topics
- History
- Business Structures
- Staffing Models
- How to Create Plans for Deployment
- Lean Six Sigma Tools
- Six Sigma Programs and Projects
- Exercise: Lean Six Sigma Knowledge (student and employer)
- Next Steps Options
- Exercise: ABQ! (Adopt, Bright Spots, Quit)
8. Additional Resources and Exercises
- Six Sigma Green Belt Program Description
- Six Sigma Black Belt Program Description
- Lean Six Sigma Reference Materials
- Exercise: Evaluations and Networking
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