ITIL Training

10 courses found


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Expert (1)
Foundation (1)
Intermediate (6)
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ITIL Foundation with Certification Exam

Prepare for ITIL® Certification. This hands-on training program for IT Infrastructure Library (ITIL®) Foundation certification provides you with a general overview of the IT Service Management Lifecycle, its supporting processes,...

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Comprehensive Flink

Flink’s core is a streaming dataflow engine that provides data distribution, communication, and fault tolerance for distributed computations over data streams. Flink builds batch processing on top of the streaming engine, overlay...

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ITIL-CSI: ITIL CSI Intermediate Continual Service Improvement with Certification Exam

The course covers the management-level concepts and core information about the supporting activities within continual service improvement (CSI), but not specific details about each of the supporting processes

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ITIL Service Design with Certifcation Exam

This 3-day class teaches students how to plan, implement and optimize Service Design processes. ITIL® Service Design best practices enables IT departments to design new IT services that meet commitments related to service quality...

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ITIL SO Intermediate Lifecycle Service Operations with Certification Exam

Service Operation Certificate is part of the ITIL® Intermediate Lifecycle stream, and is one of the modules that lead to the ITIL Expert in IT Service Management Certificate. This 3-day course covers the management and control of...

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ITIL Practitioner

This highly practical course is designed to show you how to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this holistic course, you will cover nine guiding principles of service improvement...

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ITIL-PRAC: ITIL Practitioner

The ITIL Foundation course enables IT professionals to learn the basics of IT Service Management (the what) and the business value of well-designed and delivered services (the why). Leveraging candidates` existing ITIL knowledge,...

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ITIL Service Lifecycle: Service Transition

In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, process...

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ITIL Service Lifecycle: Service Strategy

In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about th...

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ITIL Service Lifecycle: Continual Service Improvement

In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling ...

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