ITIL v4 Practitioner: Change Enablement (CE) with Exam

At Course Completion

Attendees will adeptly showcase their comprehension and practical application of fundamental concepts, principles, values, and challenges across strategic and operational spheres. This empowers them to optimize the efficacy of Change Enablement practices in their daily endeavors.

Audience Profile

• Change Managers: Professionals responsible for overseeing the entire change management process
• Change Coordinators: Individuals who coordinate and facilitate the execution of changes
• IT Managers and Directors: Leaders responsible for IT operations and strategic decision-making
• IT Service Managers: Those involved in managing and delivering IT services to meet business needs
• IT Administrators: Individuals responsible for the technical implementation of changes
• Project Managers: Those managing projects that involve significant IT changes
• IT Support Staff: Teams providing support for end-users and addressing issues related to changes
• Business Analysts: Professionals involved in understanding and analyzing business requirements related to IT changes
• Quality Assurance and Testing Professionals: Individuals responsible for ensuring the quality of changes through testing
• Anyone Involved in IT Operations: Individuals across various roles who contribute to or are impacted by changes in IT services

Prerequisites

• Complete pre-class reading assignment
• ITIL Foundation Certificate
  • Even if your ITIL 4 Foundation certificate is expired, you can still attend any higher level ITIL 4 course from ITSM Academy. Every successful pass of an ITIL Peoplecert exam, will extend the previous expired certificates to the renewal date of the most recent ITIL Peoplecert exam.
• Attend accredited training course (mandatory)