ITIL v4 Specialist: IT Asset Management with Exam
The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice Guides. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL® 4 IT Asset Management publication.
Retail Price: $2,495.00
Next Date: 04/28/2025
Course Days: 3
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After completing this course you should be able to:
- Understand the key concepts of ITAM
- Understand ITAM value streams and processes
- Understand ITAM roles, skills and organizational solutions
- Understand how information and technology supports and enables ITAM
- Understand the role of partners and suppliers in ITAM
- Know how to develop ITAM organizational capabilities
Who Should Attend?
ITIL® 4 Specialist: IT Asset Management is for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets.
- Understand The Key Concepts Of IT Asset Management (ITAM)
- Identify the purpose, PSFs, and value of the IT Asset Management (ITAM) practice.
- Apply iterative and interdependent scoping to IT asset types and IT asset register.
- Understand the benefits of standard IT assets.
- Understand the IT Asset Management (ITAM) relationship with governance, compliance, and policies of the organisation.
- Apply an organisation's sustainability objectives to IT Asset Management (ITAM).
- Identify the key challenges of IT Asset Management (ITAM).
- Understand IT Asset Management (ITAM) Value Streams & Processes
- Understand the roles and relationships of service value streams, practices, and processes in creation of value.
- Identify the value of a common approach to IT asset lifecycle management.
- Recognize the sustainability aspects of IT asset decommissioning and disposal actions.
- Know how to verify, audit, and analyze IT assets.
- Understand the critical nature of records and documentation to IT asset lifecycle management.
- Know how to integrate IT Asset Management (ITAM) in the organisation's value streams.
- Identify the relationship between IT Asset Management (ITAM) and the service configuration management practice.
- Understand IT Asset Management (ITAM) Roles, Skills & Organizational Solutions
- Understand the key skills required for IT Asset Management (ITAM).
- Describe the responsibilities of IT Asset Manager, License Manager, IT Asset Owner, IT Asset Custodian and IT Asset Consumer.
- Know how to apply the LACMT model to IT Asset Management (ITAM) activities.
- Know how to position IT Asset Management (ITAM) within an organizational structure.
- Understand How Information & Technology Supports & Enables IT Asset Management (ITAM)
- Identify the key inputs and outputs of the IT Asset Management (ITAM) practice.
- Describe the key IT Asset Management (ITAM) automation tools and their role in the practice.
- Understand The Role Of Partners & Suppliers In IT Asset Management (ITAM)
- Understand the types of service relationships (basic, cooperative, partnership).
- Understand the complexity of service relationships.
- Describe a consistent approach to IT Asset Management (ITAM) across the organisation's ecosystem.
- Know How To Develop IT Asset Management (ITAM) Organisational Capabilities
- Understand the key concepts of the ITIL® maturity model: capability assessment, capability levels and criteria.
- Know how to apply capability criteria to plan IT Asset Management (ITAM) capability development.
- Identify key metrics and methods for improving IT Asset Management (ITAM) capabilities.
- Apply the key steps of the IT Asset Management (ITAM) capability development.