Jira Admin Essentials

At Course Completion

This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment you’ll learn to:

· Grasp Core Concepts: You'll familiarize yourself with the essential elements of JIRA, understanding its terminology and infrastructure to make your journey into JIRA administration as smooth as possible.

· Master JIRA Roles and User Management: You'll delve into the roles within JIRA, and learn how to scale projects effectively. Plus, you'll get a grip on user management to ensure everyone in your team is in the right place.

· Implement Schemes with Confidence: You'll understand and apply project scope schemes, issue type schemes, and more. By the end of the course, creating and implementing schemes will be second nature.

· Design and Deploy Workflows: You'll learn how to streamline project tasks by designing and implementing effective workflows. This skill is a game-changer for project setup and management.

· Command Custom Fields: Get hands-on with field types, field context, and screen configurations. You'll be a whiz at customizing JIRA to meet your project needs.

· Enable Remote JIRA Access: Learn to provide JIRA access remotely and integrate JIRA with other applications. This skill will take your administration capabilities to the next level, keeping your projects moving no matter where your team is located.

Audience Profile

This introductory-level course ideal for experienced Systems Administrators brand new to Jira who are looking to incorporate JIRA into their suite of management tools.

Outline

1. Getting started with JIRA Administration

· JIRA conceptual review

· Core concepts

· Terminology

· Infrastructure

· JIRA roles

2. Groups vs Roles

· Project roles

· Creating a role

· Project scaling

· JIRA User management

3. Project Resolution

· Project status

· Resolved status

· Resolution date

4. Schemes

· Project scope schemes

· Adding users to schemes

· Issue type schemes

· Notification schemes

· Permission schemes

· Issue security schemes

· working with schemes

5. JIRA as a Platform

· What can be configured

· Basic JIRA project setup

· Advanced project setup

6. Workflows

· Designing a workflow

· Defining a workflow

· Implementing a workflow

· Deploying workflows

· Workflow events

· Transitions and sub-tasks

7. Custom Fields

· Field types

· Field context

· Limiting contexts

· Adding contexts

· Screens and field configuration

· Best practices for custom fields

8. User Lifecycle

· Adding users

· Adding third-party users

· Modifying users

· Deactivating users

Remote JIRA Access

· Emails

· SQL

· REST

· Webhooks

· XML and RSS

· Command Line Interface

· Integrating JIRA with other applications

9. Migrating Data into JIRA

· Migration steps

· The CSV importer

· JIRA cloud migration

10. Summary and Best Practices

· Looking back at the “Big Picture”