Certificate in IT Interpersonal and Team Communication (ITITC)

This 8-week certificate class provides IT professionals with the essential interpersonal and team communication skills needed to enhance their job performance and prepare them for formal and non-formal leadership roles. Participants will learn strategies for effective technical communication with non-technical stakeholders, active listening techniques, running effective meetings, storytelling and presentation skills, AI-based communication tools, and more.

Retail Price: $995.00

Next Date: 10/20/2025

Course Days: 8


Enroll in Next Date

Request Custom Course


Class Logistics:

  • 8 weeks in length, with a new IT leadership based topic each week
  • Each week includes
    • 1-hour virtual, instructor-led group coaching sessions are on Mondays 2:00pm – 3:00pm US Eastern time (EST))
      • Discussion and Q&A on the week’s instructional video and topic in general
      • Q&A on previous topics, IT industry trends, key IT events, and other related topics
      • Group coaching on current IT challenges and career related topics
    • 45-minute on-demand instructional video and student guide on the weekly topic
    • Optional review quiz providing immediate feedback and instruction
    • Optional curated and supplemental reading

Topics and week number: Topics subject to change based on industry trends and class group  request

  1. Orientation: Class introductions, logistics, logins, and program overview
  2. Concepts and Strategies: Emotional intelligence, active listening, asking purposeful questions, and more
  3. Non-IT communication: Communicating technical concepts to non-technical executives
  4. Storytelling: Creating influential and effective business-related stories
  5. Presentations: Designing, building, and delivering high quality and effective presentations
  6. Running meetings: Staff, one-on-one, status, on-site and virtual venues, ice breakers, controlling the room, and more
  7. AI-assisted communication: Using AI-based tools to enhance interpersonal communication
  8. Next Steps: Continuing your journey of interpersonal and team communication growth
Course Dates Course Times (EST) Delivery Mode GTR
10/20/2025 - 12/8/2025 2:00 PM - 3:00 PM Virtual Enroll