Certified Software Quality Analyst (CSQA )

The Certified Software Quality Analyst (CSQA) course is designed to prepare professionals for the CSQA certification exam and enhance their understanding of Software quality assurance. This comprehensive training encompasses the principles and practices of Software quality assurance, including the vocabulary of quality, leadership concepts, and the establishment of Quality baselines. Learners will gain insights into Quality planning, control practices, Metrics, Measurement, and Internal control and security. The course also covers the challenges of Outsourcing, using commercial off-the-shelf (COTS) software, and Contracting for quality in software development. Through the lessons, they will explore quality pioneers' approaches, establish a quality function, manage work processes, and implement Quality tools and controls. The CSQA course is designed to help learners improve their capability to manage Software quality assurance activities effectively, thereby enhancing their value in the IT industry.

 Learning Objectives and Outcomes:

• Understand the fundamental concepts of software quality assurance and the diverse perspectives on quality.
• Gain knowledge of quality control (QC) and quality assurance (QA) practices, including the differences and applications in the software development life cycle.
• Learn about the historical and contemporary approaches to quality by studying the contributions of quality pioneers.
• Develop skills to provide leadership in quality management and build a robust quality management infrastructure.
• Acquire the ability to establish quality baselines and utilize industry quality models for benchmarking and continuous improvement.
• Master the planning and integration of business strategies with quality planning to align IT work processes with organizational goals.
• Learn to define, build, implement, and improve work processes by applying process management concepts and methodologies.
• Enhance capabilities in quality control practices, including testing methodologies, verification and validation, software change control, and defect management.
• Apply metrics and measurement techniques to assess software quality, understand process capability, and manage risks.
• Gain insights into the principles of internal control and security, risk management, and the quality professional's role in ensuring adequate controls and security measures.
• Understand the quality challenges and best practices involved in outsourcing, acquiring commercial off-the-shelf (COTS) software, and contracting for software development with external organizations.

Introduction to Software Testing

1. Testing Concepts
2. Project Vs Product
3. Objective of Testing
4. Introduction to QA and QC
5. Roles and responsibilities of a Tester

Software Development Lifecycle

1. What is SDLC
2. Requirement Collection
3. Design Phase
4. Coding
5. Testing (Static and Dynamic)
6. Delivery and Maintenance

SDLC Models

1. Waterfall Model
2. Iterative Model
3. V- Model
4. Prototype Model
5. Agile Model

Software Testing Methodologies

1. White Box Testing
2. Black Box Testing
3. Grey Box Testing

Levels of Testing

1. Unit Testing
2. Integration Testing
3. System Testing

Types of Testing

1. Functional Testing
2. End to End Testing
3. Ad -Hoc Testing
4. Sanity Testing
5. Smoke Testing vs Sanity Testing
6. Smoke Testing
7. Re- Testing
8. Regression Testing
9. Exploratory Testing
10. Usability Testing
11. Security Testing
12. Compatibility Testing
13. Performance Testing
14. Alpha Testing
15. Best Testing

Software Testing Life Cycle

1. Test Plan
2. Test Analysis
3. Test Case Design
4. Test Case Execution
5. Defect Reporting
6. Test Closure

Test Case Design Techniques

1. Equivalence Partition Strategy
2. Boundary Value Analysis
3. Decision Table Testing
4. State Transition Technique
5. Error Guessing

Defect Management

1. Defect Life Cycle
2. Types of Defects
3. Priorities of Defects
4. Software Configuration Management