IT Management and Leadership Professional (ITMLP) Certification Bootcamp

Now includes topics for AI Governance, oversight, ethics, security, and privacy. The ITMLP Certification Boot Camp workshop contains a collection of key IT topics designed to increase the effectiveness of soon-to-be, new, and experienced first-line IT Managers.

Retail Price: $1,995.00

Next Date: 11/04/2025

Course Days: 3


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Now includes topics for AI Governance, oversight, ethics, security, and privacy

- Widening their knowledge of IT
- Discussing strategies to maximize user support and satisfaction
- Providing insights into IT innovation and technology trends
- Providing information on the use of various IT best-practices.

This workshop is not a replacement for your company's New Manager Training classes. It is designed to provide complimentary topics specifically related to the IT management profession. 


Course Outline

DAY 1: Technical Leadership

Life as a Technical Manager

  • Characteristics of Successful IT Managers
  • Making Technical Decisions
  • Managing Multiple Projects

Influence-Based Technical Leadership

  • Bloom’s Core Influence Characteristics
  • Situational Influence
  • Cialdini’s Six Principles of Influence
  • Cohen-Bradford Influence Currencies
  • Using Influence Within an IT Context

Managing Hybrid and Virtual IT Teams

  • Hybrid and Virtual Challenges
  • Hybrid and Virtual Leadership Best Practices
  • Task Type Needs
  • Virtual Task Assignment
  • Personality Types
  • Communication Strategies
 

DAY 2: IT Methodology and Innovation

 Methodology Overview

  • Waterfall
  • Agile/Scrum
  • Kanban
  • IT Infrastructure Library (ITIL)
  • Lean IT
  • Scaled Agile Processes

Understanding AI and other IT Megatrends

  • Reasons to Implement a New Technology
  • New Tech Selection and Implementation Process
  • Moore's Technology Adoption Life Cycle Curve
  • Garner's Technology Hype Cycle
  • Edge Computing
  • Digital Twin Technologies
  • Rise of quality end-user computing
  • Artificial Intelligence (AI)
  • Agentive AI (AI-Agents)
  • Other Key IT Trends

IT Manager’s Perspective on Cybersecurity

  • Attack Type Examples
  • Types of Cybersecurity Activities
  • The Cybersecurity/AI Connection
  • Common Cybersecurity and Privacy Frameworks
  • NIST Cybersecurity Framework
  • Three Pillars of Cybersecurity
  • Cybersecurity Maturity Models
  • CIA Triad of Information Security
 

DAY 3: Business of IT

IT Funding and Cost Center Management

  • Project/Production Team Mathematics
  • Components of your budget
  • IT funding and allocations
  • Annual budget process
  • IT budget issues and tips

IT Vendor Management

  • Providers and strategic partners
  • Considerations when selecting a vendor
  • Vendor management life cycle
  • Vendor oversight
  • Outsourcing and cloud considerations

IT Internal Client Service

  • User Experience
  • Internal Client Service Concepts
  • Managing Client Satisfaction
  • Managing Client Expectations
  • Measurement and Prioritization
Course Dates Course Times (EST) Delivery Mode GTR
11/4/2025 - 11/6/2025 9:00 AM - 5:00 PM Virtual Enroll
12/9/2025 - 12/11/2025 9:00 AM - 5:00 PM Virtual Enroll
1/27/2026 - 1/29/2026 9:00 AM - 5:00 PM Virtual Enroll
2/24/2026 - 2/26/2026 9:00 AM - 5:00 PM Virtual Enroll
3/24/2026 - 3/26/2026 9:00 AM - 5:00 PM Virtual Enroll
5/12/2026 - 5/14/2026 9:00 AM - 5:00 PM Virtual Enroll
6/23/2026 - 6/25/2026 9:00 AM - 5:00 PM Virtual Enroll
7/21/2026 - 7/23/2026 9:00 AM - 5:00 PM Virtual Enroll
8/18/2026 - 8/20/2026 9:00 AM - 5:00 PM Virtual Enroll
10/6/2026 - 10/8/2026 9:00 AM - 5:00 PM Virtual Enroll
11/3/2026 - 11/5/2026 9:00 AM - 5:00 PM Virtual Enroll
12/8/2026 - 12/10/2026 9:00 AM - 5:00 PM Virtual Enroll