ITIL Training

14 courses found


Narrow Search
All (14)
Expert (3)
Foundation (1)
Intermediate (9)
Practitioner (1)

ITIL® Service Lifecycle: Service Transition

In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, process...

Delivery Options:

ITIL Service Lifecycle: Service Strategy

In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about th...

Delivery Options:

ITIL Practitioner

This highly practical course is designed to show you how to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this holistic course, you will cover nine guiding principles of service improvement...

Delivery Options:

ITIL4: ITIL4 Foundation Certification with Exam

Prepare for ITIL® Certification. This hands-on training program for IT Infrastructure Library (ITIL®) Foundation certification provides you with a general overview of the IT Service Management Lifecycle, its supporting processes,...

Delivery Options:

ITIL® Service Lifecycle: Service Design

In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service design phase of the service lifecycle. You will cover management and control of the activities and techniq...

Delivery Options:

ITIL® Service Lifecycle: Service Operation

In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, process...

Delivery Options:

ITIL Service Offerings & Agreements

In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the ope...

Delivery Options:

ITIL Planning, Protection and Optimization

In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. You will focus on the op...

Delivery Options:

ITIL Release, Control and Validation

ITIL© 2011 edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving ope...

Delivery Options:

ITIL Operational Support and Analysis

ITIL© 2011 edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving ope...

Delivery Options:

ITIL Continual Service Improvement

ITIL© 2011 edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving ope...

Delivery Options:

ITIL Managing Across the Lifecycle

The ITIL® Managing Across the Lifecycle Certificate (MALC) is the final component that leads to the ITIL® Expert in IT Service Management qualification. The Managing Across the Lifecycle course builds on the knowledge and experie...

Delivery Options:

Comprehensive Flink

Flink’s core is a streaming dataflow engine that provides data distribution, communication, and fault tolerance for distributed computations over data streams. Flink builds batch processing on top of the streaming engine, overlay...

Delivery Options:

ITIL-CSI: ITIL CSI Intermediate Continual Service Improvement with Certification Exam

The course covers the management-level concepts and core information about the supporting activities within continual service improvement (CSI), but not specific details about each of the supporting processes

Delivery Options: