Process Modeling Using BPMN (BPMN)

Most business and technical stakeholders (from sponsors, customers, and end users to business analysts, project managers, designers/architects, testers, support, and so on) are vividly aware that, in order to come up with good solutions, we need to be able to describe, understand, and communicate our organizations' business processes, end-to-end and top-to-bottom. Yet, despite decades of flowcharting-talk and uncounted number of Visio diagrams, we are still struggling with this challenge. Without doubt, this is a major contributor to projects that fail to deliver (e.g. cancelled, over schedule and/or budget, products of poor quality or that include either only a fraction of the required functionality or functionality that nobody ever uses).

Retail Price: $1,695.00

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Course Days: 3


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About this Course

Most business and technical stakeholders (from sponsors, customers, and end users to business analysts, project managers, designers/architects, testers, support, and so on) are vividly aware that, in order to come up with good solutions, we need to be able to describe, understand, and communicate our organizations' business processes, end-to-end and top-to-bottom. Yet, despite decades of flowcharting-talk and uncounted number of Visio diagrams, we are still struggling with this challenge. Without doubt, this is a major contributor to projects that fail to deliver (e.g. cancelled, over schedule and/or budget, products of poor quality or that include either only a fraction of the required functionality or functionality that nobody ever uses).

In the last couple of years, more and more organizations have adopted a new standard: Business Process Model and Notation (BPMN). By now, a de-facto standard for business process modeling, BPMN enables bridging the communication gap between business and technical people by providing an effective, efficient, and flexible way to capture, model, analyze, and design business processes, in a way that is easily understood by all interested parties.

Audience Profile

Primary audience for this course are:

  • Business Analysts
  • Process Analysts
  • Process Owners
  • Process Engineers

Secondary audience for this course are:

  • Business customers/end users
  • Product Owners, Project Managers, End users
  • Testers
  • Anybody interested to understand, capture, analyze, design, and/or optimize processes

At Course Completion

Upon course completion, students will be able to:

  • Bridge the communication gap between business and IT
  • Enable process collaboration and accountability
  • Create high-level (whole-picture) models that describe an organization's end-to-end processes
  • Design and optimize processes, by progressively elaborating high-level models (Descriptive level) into hierarchical and more detailed process models (Analytical level)
  • Streamline process and requirements documentation by using the same notation and syntax to capture processes at all stages of the SDLC
  • Enhance knowledge management (creating, sharing, training, reuse, etc.) by eliminating the need to duplicate and/or translate process definitions
  • Increase productivity by enabling process engineers to elaborate Analytical models into Executable models (rather than starting from scratch each time)
  • Enable scope management and prioritizationg
  • Facilitate adoption/customization of BPM/BPMN/BPMS tools
  • Enable process simulations to validate and optimize business processes (e.g. process & cycle times, costs, resource utilization, etc.)

*Delivered by ASPE, ICAgile Member Organization


Course Outline

1. Intro & Core Concepts

  • Models and modeling goals
  • Processes/process types
  • Process modeling
  • BPMN in Context: BPM & BPMS
  • Historical background
  • Comparison with alternative modeling methods

2. BPMN Notation & Element Types

  • BPMN Standard: Notation/symbols, Syntax, and Semantics
  • Modeling levels/palettes: Descriptive, Analytical, Execution
  • Work-performing elements: Processes, Activities (Tasks/Sub-Tasks)
  • Work-routing elements: Sequence & Message Flow, Gateways
  • Work-partitioning elements: Pools & Lanes
  • Events
  • Data Objects
  • Artifacts

3. Descriptive Models (Level 1 Palette)

  • Purpose & target audience
  • Core elements
  • Method and style
  • Examples

4. Analytical Models (Level 2 Palette)

  • Purpose & target audience
  • Additional elements
  • Method and style
  • Examples

5. BPMN Practices

  • Common pitfalls & how to avoid them
  • Best practices

6. Process Analysis & Design, using BPMN

  • BPMN Syntax Validation
  • BPMN Method & Style Validation
  • Tokens & Workflow Patterns
  • Optimizing Processes: Analysis & Design

7. Advanced Topics

  • Process Simulations
  • BPMN Processes and Business Rules/Decisions
  • Event Sub-processes
  • Choreography diagrams
  • Executable models

8. BPM/BPMN Career, Resources

  • IIBA and Process Modeling
  • OMG Certified Expert in BPM (OCEB)
  • Other certifications
  • Resources

9. BPMN Tools

  • Whiteboards, Sticky-Notes, etc.
  • Diagramming tools vs. Modeling tools
  • BPMN vs. BPMS
  • Commercial & Open-source tools

10. Case Study & Hands-on Exercises



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