Firewall: Troubleshooting (EDU-330)

Course Objectives:

The Palo Alto Networks Firewall 10.1: Troubleshooting course is three days of instructor-led training that will help you:

• Investigate networking issues using firewall tools including the CLI
• Follow proven troubleshooting methodologies specific to individual features
• Analyze advanced logs to resolve various real-life scenarios
• Solve advanced, scenario-based challenges

Target Audience:

• Security Engineers
• Security Administrators
• Security Operations Specialists
• Security Analysts
• Network Engineers
• Support Staff

Prerequisites:

Participants must complete the Firewall 10.0 Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network security concepts, and at least six months of on-the-job experience with Palo Alto Networks©_ firewalls.

Course Outline:

This class is comprised of the following modules focusing on equipping the student to develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

• Module 1 – Tools and Resources
• Module 2 – CLI Primer
• Module 3 – Flow Logic
• Module 4 – Packet Captures
• Module 5 – Packet-Diagnostics Logs
• Module 6 – Host-Inbound Traffic
• Module 7 – Transit Traffic
• Module 8 – System Services
• Module 9 – Certificate Management and SSL Decryption
• Module 10 – User-ID
• Module 11 – GlobalProtect
• Module 12 – Support Escalation and RMAs
• Module 13 – Next Steps