Firewall: Troubleshooting (EDU-330)

Successful completion of this three-day, instructor-led course should enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Retail Price: $2,995.00

Next Date: 02/26/2024

Course Days: 3

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Course Overview

The Palo Alto Networks Firewall 11.0 Troubleshooting course is three days of instructor-led training that will help you:

  • Use firewall tools, including the CLI, to investigate networking issues
  • Follow proven troubleshooting methodologies that are specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced, scenario-based challenges

Who should attend

Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff


Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network-security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.


    • Tools and Resources
    • Flow Logic
    • Packet Captures
    • Packet-Diagnostics Logs
    • Host-Inbound Traffic
    • Transit Traffic
    • System Services
    • Certificate Management and SSL Decryption
    • User-ID
    • GlobalProtect
    • Support Escalation and RMAs
    • Next Steps
Course Dates Course Times (EST) Delivery Mode GTR
2/26/2024 - 2/28/2024 12:00 PM - 8:00 PM Virtual gauranteed to run course date Enroll
3/18/2024 - 3/20/2024 9:00 AM - 5:00 PM Virtual gauranteed to run course date Enroll
4/17/2024 - 4/19/2024 10:00 AM - 6:00 PM Virtual gauranteed to run course date Enroll
5/22/2024 - 5/24/2024 9:00 AM - 5:00 PM Virtual gauranteed to run course date Enroll
6/10/2024 - 6/12/2024 12:00 PM - 8:00 PM Virtual Enroll