Firewall: Troubleshooting (EDU-330)

Successful completion of this three-day, instructor-led course should enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Retail Price: $2,995.00

Next Date: 07/29/2024

Course Days: 3

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Course Overview

The Palo Alto Networks Firewall 11.0 Troubleshooting course is three days of instructor-led training that will help you:

  • Use firewall tools, including the CLI, to investigate networking issues
  • Follow proven troubleshooting methodologies that are specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced, scenario-based challenges

Who should attend

Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff


Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network-security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.


Course Modules:

  • Tools and Resources
  • Flow Logic
  • Packet Captures
  • Packet-Diagnostics Logs
  • Host-Inbound Traffic
  • Transit Traffic
  • System Services
  • Certificate Management and SSL Decryption
  • User-ID
  • GlobalProtect
  • Support Escalation and RMAs
  • Next Steps
Course Dates Course Times (EST) Delivery Mode GTR
7/29/2024 - 7/31/2024 10:00 AM - 6:00 PM Virtual gauranteed to run course date Enroll
8/7/2024 - 8/9/2024 9:00 AM - 5:00 PM Virtual gauranteed to run course date Enroll
9/4/2024 - 9/6/2024 12:00 PM - 8:00 PM Virtual Enroll
10/28/2024 - 10/30/2024 10:00 AM - 6:00 PM Virtual Enroll
11/11/2024 - 11/13/2024 9:00 AM - 5:00 PM Virtual gauranteed to run course date Enroll
12/11/2024 - 12/13/2024 12:00 PM - 8:00 PM Virtual Enroll