Cisco SD-WAN Operations Troubleshooting and Best Practices (SDWOTS)

This five-day course covers the new deployment, options and features of version 20.x Cisco Software-Defined WAN (SD-WAN). SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (MPLS, Broadband, LTE, VSAT etc.). Candidates will discuss and build an SD-WAN environment starting from Day 0 provisioning and will also be able to provide troubleshooting, management, policy control and application visibility across the enterprise network. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned.

Retail Price: $4,495.00

Next Date: 01/06/2025

Course Days: 5


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Course Objectives:

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe how to deploy SD-WAN
  • Configure SD-WAN environment
  • Deploy Plug and Play / Zero-Touch Provisioning
  • Implement SD-WAN Security
  • Configure SD-WAN Policies
  • Deploy, maintain and troubleshoot cEdge devices
  • Operate SD-WAN Devices and software
  • Troubleshoot SD-WAN environment

 

Prereuisites

The knowledge and skills that a learner should have before attending this course are as follows:

  • Familiarity with WAN Networks

Module 1: Cisco SD-WAN Introduction

  • High-level Cisco SD-WAN Deployment models
  • Application level SD-WAN solution
  • Cisco SDWAN high availability solution
  • Cisco SD-WAN Scalability
  • Cisco SD-WAN Solution Benefits

Module 2: Cisco SD-WAN Orchestration

  • Introduction
  • vManage NMS
  • vSmart Controller
  • vBond Orchestrator
  • Controller Resiliency Architecture

Module 3: Site Architecture and Deployment Models

  • Site Capabilities
  • cEdge Router
  • Upgrading a current ISR router to support SD-WAN

Module 4: Plug and Play Connect Portal - Zero Touch Provisioning

  • Overview
  • Understanding Cisco Plug and Play Connect Portal
  • cEdge registration, licensing and onboarding
  • Understanding the legacy ZTP Portal for vEdge
  • User Input Required for the ZTP Automatic Authentication Process
  • Authentication between the vBond Orchestrator and a cEdge Router
  • Authentication between the cEdge Router and the vManage NMS
  • Authentication between the vSmart Controller and the cEdge Router

Module 5: Cisco SD-WAN Solution

  • Overlay Management Protocol (OMP)
  • Cisco SDWAN Circuit Aggregation Capabilities
  • Secure Connectivity in Cisco SD-WAN
  • Performance Tracking Mechanisms
  • Application Discovery
  • Dynamic Path Selection
  • Performance Based Routing
  • Dynamic Cloud Access
  • Understanding the Cisco SD-WAN Onramp
  • Understanding Direct Internet Access (DIA) and it’s advantages
  • Zone Based Firewall
  • Umbrella integration
  • SD-WAN security features overview

Module 6: Operations Best Practices   

  • Config: Test Configuration Changes Before Committing
  • NAT: Secure Routers Acting as NATs
  • cEdge / vEdge Routers: Connect to the Console Port
  • cEdge / vEdge Routers: Use the Poweroff Command
  • cEdge / Viptela Devices: Site ID Naming Conventions
  • Edge Devices: Using the System IP Address
  • vManage NMS: Disaster Recovery

Module 7: Application Monitoring

  • vManage
  • vAnalytics
  • Ecosystem Partner Solutions

Module 8: Troubleshooting Methods   

  • Remote Access
  • Console Access
  • LAN Interfaces 
  • WAN Interfaces
  • Control Connections  

Module 9: General Troubleshooting

  • Check Application-Aware Routing Traffic
  • Collect Device Data To Send to Customer Support
  • Monitor Alarms and Events
  • Monitor TCP Optimization
  • Ping a Viptela Device
  • Run a Traceroute
  • Simulate Flows
  • Troubleshoot Cellular Interfaces
  • Troubleshoot Device Bringup
  • Troubleshoot WiFi Connnections
  • Use Syslog Messages
  • Tunnel Health

Module 10: Troubleshooting: Data Plane Issues     

  • BFD Session Information
  • Cflowd Information
  • Data Policies
  • DPI Information
  • Symptom: Site Cannot Reach Applications in Datacenter       
  • Symptom: vManage Showing vEdge or Interface Down
  • Symptom: Site-Wide Loss of Connectivity (Blackout)    
  • Symptom: Poor Application Performance (Brownout)   
  • Issue Severity Assessment   

Module 11: Troubleshooting:  Routing Issues

  • BGP Information
  • Multicast Information
  • OMP Information
  • OSPF Information
  • PIM Information
  • Symptom: Some or All Routes Missing from vEdge Routing table    
  • Symptom: Data Traffic Using Suboptimal Path   
  • Symptom: Data Traffic Not Using All Transports

Module 12: Application-Aware Routing

  • Application Performance with CloudExpress Service
  • Tunnel Latency Statistics
  • Tunnel Loss Statistics

Module 13: Interface Troubleshooting

  • Reset an Interface
  • All Interfaces
  • ARP Table Entries
  • Cellular Interface Information
  • DHCP Server and Interface Information
  • Interface MTU Information
  • Management Interfaces
  • VRRP Information
  • WAN Interfaces

Module 14: Network Operations

  • Check Alarms and Events
  • Check User Accounts and Permissions
  • Deploy the Viptela Overlay Network
  • Determine the Status of Network Sites
  • Control Connections
  • Data Connections
  • Network Performance with vAnalytics Platform
  • OMP Status

Module 15: Security Certificate Troubleshooting

  • Generate a Certificate
  • Upload the vEdge Serial Number File
  • Certificate
  • CSR

Module 16: Viptela Devices Maintenance

  • Decommission an vEdge Cloud Router
  • Determine the Status of a Network Device
  • Locate an Edge Device
  • Migrate a Controller's Virtual Machine Using vMotion
  • Reboot a Device
  • Remove an Edge Router's Serial Number from the vManage NMS
  • Replace an Edge Router
  • Restore the vManage NMS
  • Set Up User Accounts to Access Viptela Devices
  • Validate or Invalidate a vEdge Router
  • Software Versions Installed on a Device
  • Status of a vBond Orchestrator
  • Status of a cEdge / vEdge Router
  • Status of a vSmart Controller

Module 17: Viptela Device Operation and Troubleshooting

  • Determine Changes to a Configuration Template
  • Determine Why a Device Rejects a Template
  • Alarm Severity Levels
  • Hardware Alarms
  • Checking Alarms and Notifications
  • LEDs
  • Additional Information
  • Restore a cEdge / vEdge Router
  • Remove cEdge / vEdge Router Components

Module 18: Working With Viptela Support     

  • Case Priority Levels and Response Times 
  • Information for Opening Cases      
  • Viptela Customer Support Portal    
  • Other Ways to Contact Support

Lab Outline:

  • Introduction to the Cisco SD-WAN
  • Add a vSmart Controller to the vManage Inventory
  • Add a vEdge Router to the vManage Inventory
  • Add a cEdge Router to the vManage Inventory
  • Add vEdge to vManage Inventory
  • Control-Plane Connectivity
  • Overlay Network
  • Zero-Touch Provisioning
  • vManage Templates
  • vManage Basic Policies
  • Application Aware Policies
  • Advanced Policies
  • Internet Exit lab (DIA)
  • Zone Based Firewall lab
  • URL Filter
  • AMP Lab
  • Analytics from vManage
  • MultiTenant Mode and Tenants
  • Troubleshooting Methods
  • Troubleshooting Data Plane Issues
  • Troubleshooting Routing Issues
  • Best Practices
Course Dates Course Times (EST) Delivery Mode GTR
1/6/2025 - 1/10/2025 10:00 AM - 6:00 PM Virtual gauranteed to run course date Enroll
2/10/2025 - 2/14/2025 10:00 AM - 6:00 PM Virtual gauranteed to run course date Enroll