Lean IT Management

Many IT organizations are learning to adopt tools and practices to increase agility, tear down long-held silos, and impact the bottom line with rapid deployments and automation as businesses recognize the strength of viewing IT not as a cost center or but as an untapped resource and strategic asset. Our Lean IT training course offers a comprehensive overview of the Lean principles and culture that underpinned the manufacturing transformation in previous decades and are driving similar leaps and rapid innovation in the current IT marketplace today. Lean IT seeks more than just giving your organization at the practical, assessable toolbox. It seeks to turn everyone in your IT organization into continuous problem-solvers; problem-solvers focused on driving solutions that are intricately aligned with your business. This 3-day class will unfold the foundational principles of Lean with specific practical application to the current IT framework and real-world techniques. This comprehensive course will cover the tools, case studies, and execution of Lean IT as well as a practical, effective roadmap to launch Lean IT in your organization or restart past attempts to sustain transformational change efforts. You will leave this course empowered to customize, lead and execute the plan for tangible IT success that is best for your own organization.

Retail Price: $1,795.00

Next Date: Request Date

Course Days: 3

Request a Date

Request Custom Course

Who should attend

  • Anyone in an IT Leadership role
  • CIOs / CTOs
  • System Administrators and IT Operations Staff
  • Developers and Application Team leads
  • ScrumMasters, Product Owners, Agile teams
  • Software Managers and Team Leads
  • IT Project & Program Managers
  • Release Managers
  • Configuration Engineers



Although it is not mandatory, students who have completed the self-paced Foundations of Agile eLearning course have found it very helpful when completing this course.



Part 1 – A Business Case for Lean IT

1. Why Lean IT?

  • Seeing IT: Asset vs. Cost Center
  • Finding the Customer
  • Misconceptions About Lean and IT
  • Aligning IT with Business Objectives

2. Case Study Review of Lean IT

Part 2 – Foundations of Lean

3. Brief History of Lean

  • Early Origins and Toyota
  • Lean and Manufacturing
  • Lean in Healthcare, Government and now IT

4. Essential Principles of Lean

  • Understanding Constancy of Purpose
  • Establishing Respect of People
  • Continuous Improvement and the Pursuit of Perfection
  • Embracing Proactive Behavior
  • Hearing the Voice of the Customer (VOC)
  • Quality at the Source
  • Creating Systems Thinking
  • Flow, Pull, and Just in Time
  • Building a Lean Culture

5. Concept of Value Add

  • Defining the Internal and External Customer
  • How to use VOC to Determine Value
  • Categorizing Value Added Work
  • Flowing in the Value Stream

6. Concept of Waste

  • The Three Ms: Mura, Muri and Muda
  • Uneveness of Demand
  • Overburdened Teams
  • The Seven Types of Wastes

7. Lean Tools

  • Plan-Do-Check-Act(PDCA)
  • A3 Thinking and the Scientific Method
  • Value Stream Mapping
  • Kaizen as an Execution Tool
  • Kaikaku and Leadership
  • Standardized Work
  • 5S and Visual Workplace

Part 3 – Lean IT

8. Traditional IT vs. Lean IT

  • Is One Piece Flow Even Possible?
  • 5S My Desk?
  • Exploring the Manufacturing Analogy
  • Completing the Thought Conversion

9. Lean IT Cosmos – Gaining Perspective

  • Agile/Lean Software Development
  • DevOps
  • Kanban
  • Lean Startup
  • Continuous Deployment
  • Lean Project Management
  • Agile Project Management
  • Control Versus Discovery

10. Learning to See Waste in IT

  • Recognizing Information Waste
  • Cost of Poor Data Quality
    • Exercise: Identifying IT Wastes
  • How to Recognize Waste with Metrics

11. Tackling Uneven Demand and Overburdened Teams

  • Understanding Push vs Pull Signals
  • IT Flow, Balance and Agility
  • Recognizing Bottlenecks
  • Determining Demand
  • How Lean IT Eliminates Burnout
  • The Lean Team Structure

12. Visualizing Lean IT Across the IT Spectrum

  • Lean IT and Business Process Improvement
  • Lean Management Systems
  • Lean IT Operations: ITIL and Cloud Computing
  • Lean Software Development
  • Lean Project Management

13. Lean IT Tools

  • A3 Thinking and the 5 Whys
  • Gemba
  • Teamwork
  • Value Stream Mapping
  • Standardized Work
  • Measurement
  • 5S, Workplace Organization
  • Visual Management
  • Cellular Organization
  • Demand Management
  • Strategy Deployment

Part 4 – Roadmap for Practical Implementation

14. Transformation Preparation

  • The Role Of Management
  • Define Your Why for Implementation
  • Clarify Your Win: What Success Looks Like
  • Developing and Implementing Strategy and Communication Plans
  • Where to Start First
  • Preparing for Your First Launch

15. Value Added Teams and Leadership

  • Leading with Respect
  • Process vs People
  • DISC Assessments and Trust
    • Activity: DISC Assesment
  • Problem Solving Practice and Training
  • Standups

16. Visual Management

  • Benefits of Visual Management
  • Kanban
  • Gemba and Leadership
  • Practical Ideas for Implementation

17. Change Management Strategies

  • Communication Plan Development
  • Strategies for Buy-in and Other Buzzwords
  • Change Management Mindset

18. Execution

  • Using the Value Stream Map
  • Planning Your First Pilot Kaizen Event
  • Kaizen Oveview – PDCA and DMAIC
  • Close, Celebrate? and Repeat
  • Event Timing
    • Case Study Review

19. Metrics, Review and Reporting

  • Establishing a Baseline
  • Measure the Right Things
  • Process and Team Review and Improvement
  • Lean Reporting Strategies
  • Sustaining Gains and Culture Change

20. Lean IT Case Studies


Sorry! It looks like we haven’t updated our dates for the class you selected yet. There’s a quick way to find out. Contact us at 502.265.3057 or email info@training4it.com

Request a Date