CompTIA A+ Certification Core 2 (Exam 220-1102)

CompTIA is a not-for-profit trade association with the purpose of advancing the interests of information technology (IT) professionals and IT channel organizations; its industry-leading IT certifications are an important part of that mission. CompTIA’s A+ Core 2 certification is a foundation-level certification designed for professionals with 12 months hands-on experience in a help desk support technician, desk support technician, or field service technician job role. CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is trusted by employers around the world to identify the go-to person in end-point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

Retail Price: $2,195.00

Next Date: 02/10/2025

Course Days: 5


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Course Completion

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:

• Support operating systems.
• Install, configure, and maintain operating systems.
• Maintain and troubleshoot Microsoft Windows.
• Configure and troubleshoot network connections.
• Manage users, workstations, and shared resources.
• Implement physical security.
• Secure workstations and data.
• Troubleshoot workstation security issues.
• Support and troubleshoot mobile devices.
• Implement operational procedures.

Audience

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 Certification Exam.

Prerequisites

To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the following official CompTIA courses:

  •  The Official CompTIA® IT Fundamentals+ 
Although it is not required, it is highly recommended for students to take the CompTIA A+ Core 1 - Prep for 220-1101, as it will provide historical data that will be needed.

 Note: The prerequisites for this course might differ significantly from the prerequisites for the CompTIA certification exams.


Outline

LESSON 1: MANAGING WINDOWS

 Topic A: Use Management Consoles

 Topic B: Use Performance and Troubleshooting Tools

 Topic C: Use Command-line Tools

 

LESSON 2: IDENTIFYING OS TYPES AND FEATURES

 Topic A: Explain OS Types

 Topic B: Compare Windows Editions

  

LESSON 3: SUPPORTING WINDOWS

 Topic A: Perform OS Installations and Upgrades

 Topic B: Install and Configure Applications

 Topic C: Troubleshoot Windows OS Problems

 

LESSON 4: MANAGING WINDOWS NETWORKING

 Topic A: Manage Windows Networking

 Topic B: Troubleshoot Windows Networking

 Topic C: Configure Windows Security Settings

 Topic D: Manage Windows Shares

 

LESSON 5: MANAGING LINUX AND MACOS

 Topic A: Identify Features of Linux

 Topic B: Identity Features of macOS

 

LESSON 6: CONFIGURING SOHO NETWORK SECURITY

 Topic A: Explain Attacks, Threats, and Vulnerabilities

 Topic B: Compare Wireless Security Protocols

 Topic C: Configure SOHO Router Security

 Topic D: Summarize Security Measures

 

LESSON 7: MANAGING SECURITY SETTINGS

 Topic A: Configure Workstation Security

 Topic B: Configure Browser Security

 Topic C: Troubleshoot Workstation Security Issues

 

LESSON 8: SUPPORTING MOBILE SOFTWARE

 Topic A: Configure Mobile OS Security

 Topic B: Troubleshoot Mobile OS and App Software

 Topic C: Troubleshoot Mobile OS and App Security

 

LESSON 9: USING SUPPORT AND SCRIPTING TOOLS

 Topic A: Use Remote Access Technologies

 Topic B: Implement Backup and Recovery

 Topic C: Explain Data Handling Best Practices

 Topic D: Identify Basics of Scripting

 

LESSON 10: IMPLEMENTING OPERATIONAL PROCEDURES

 Topic A: Implement Best Practice Documentation

 Topic B: Use Proper Communication Techniques

 Topic C: Use Common Safety and Environmental Procedures

Course Dates Course Times (EST) Delivery Mode GTR
2/10/2025 - 2/14/2025 10:00 AM - 6:00 PM Virtual gauranteed to run course date Enroll
5/5/2025 - 5/9/2025 10:00 AM - 6:00 PM Virtual Enroll