CompTIA A+ Certification Core 2 (Exam 220-1102)
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:
• Support operating systems.
• Install, configure, and maintain operating systems.
• Maintain and troubleshoot Microsoft Windows.
• Configure and troubleshoot network connections.
• Manage users, workstations, and shared resources.
• Implement physical security.
• Secure workstations and data.
• Troubleshoot workstation security issues.
• Support and troubleshoot mobile devices.
• Implement operational procedures.
To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the following official CompTIA courses:
- The Official CompTIA® IT Fundamentals+
Note: The prerequisites for this course might differ significantly from the prerequisites for the CompTIA certification exams.
LESSON 1: MANAGING WINDOWS
Topic A: Use Management Consoles
Topic B: Use Performance and Troubleshooting Tools
Topic C: Use Command-line Tools
LESSON 2: IDENTIFYING OS TYPES AND FEATURES
Topic A: Explain OS Types
Topic B: Compare Windows Editions
LESSON 3: SUPPORTING WINDOWS
Topic A: Perform OS Installations and Upgrades
Topic B: Install and Configure Applications
Topic C: Troubleshoot Windows OS Problems
LESSON 4: MANAGING WINDOWS NETWORKING
Topic A: Manage Windows Networking
Topic B: Troubleshoot Windows Networking
Topic C: Configure Windows Security Settings
Topic D: Manage Windows Shares
LESSON 5: MANAGING LINUX AND MACOS
Topic A: Identify Features of Linux
Topic B: Identity Features of macOS
LESSON 6: CONFIGURING SOHO NETWORK SECURITY
Topic A: Explain Attacks, Threats, and Vulnerabilities
Topic B: Compare Wireless Security Protocols
Topic C: Configure SOHO Router Security
Topic D: Summarize Security Measures
LESSON 7: MANAGING SECURITY SETTINGS
Topic A: Configure Workstation Security
Topic B: Configure Browser Security
Topic C: Troubleshoot Workstation Security Issues
LESSON 8: SUPPORTING MOBILE SOFTWARE
Topic A: Configure Mobile OS Security
Topic B: Troubleshoot Mobile OS and App Software
Topic C: Troubleshoot Mobile OS and App Security
LESSON 9: USING SUPPORT AND SCRIPTING TOOLS
Topic A: Use Remote Access Technologies
Topic B: Implement Backup and Recovery
Topic C: Explain Data Handling Best Practices
Topic D: Identify Basics of Scripting
LESSON 10: IMPLEMENTING OPERATIONAL PROCEDURES
Topic A: Implement Best Practice Documentation
Topic B: Use Proper Communication Techniques
Topic C: Use Common Safety and Environmental Procedures