ITIL v4 Strategic Leader: Digital and IT Strategy
WHAT YOU'LL LEARN
This course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The module will help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.
WHO SHOULD ATTEND?
ITIL leaders and implementers and those seeking the ITIL4 Strategic Leader designation.
- ITIL® 4 Foundation
- Introduction to assessments and case study familiarisation
- Revision of Key Concepts and Guiding principles
- Key concepts of Digital and IT strategy
- External and Internal environmental analysis
- Ensuring organisational viability
- Strategic Approaches
- Risk and Opportunities
- Defining a Digital Strategy
- Implementing a Digital Strategy