VMware vSphere: Advanced Troubleshooting Workshop (v6.7)
Audience:
• Senior system administrators, experienced system administrators
• Senior system integrators, experienced system integrators
Pre-Requisite Text:
This course requires completion of one of the following prerequisites:
• VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV)
• VMware vSphere: Install, Configure, Manage [V6.7](with two years production experience)
• VMware vSphere: Optimize and Scale [V6.7]
• VMware vSphere: Troubleshooting Workshop [V6.7]
• VMware vSphere: Fast Track [V6.7]
• Equivalent knowledge and administration experience with ESXi and vCenter Server
Experience in working with a command-line interface is highly recommended, as is completion of VMware vSphere: Optimize and Scale [V6.7].
Course Detail:
1 Course Introduction
• Introductions and course logistics
• Course objectives
2 Troubleshooting Tools
• Identify the tools available for troubleshooting a vSphere environment
• Explain the purpose of commonly used vSphere log files
• Use Linux commands that will assist you with troubleshooting vSphere
• Use the vim-cmd tool to manage hosts and virtual machines
3 Storage Troubleshooting
• Review the vSphere storage architecture and functionality necessary to troubleshoot storage problems
• Use ESXi and Linux commands to troubleshoot storage problems
• Analyze log file entries to identify the root cause of storage problems
• Investigate ESXi disk and storage issues
• Troubleshoot virtual machine snapshots
• Troubleshoot storage performance problems
• Troubleshoot storage all paths down and permanent device loss conditions
• Troubleshoot problems due to file locking on the ESXi host
• Configuration task: Configure iSCSI multi-pathing
4 Network Troubleshooting
• Review vSphere virtual switch architecture and functionality necessary to troubleshoot networking
problems
• Use ESXi and Linux commands to troubleshoot networking problems
• Analyze log file entries to identify the root cause of networking problems
• Recover from a management network failure
• Troubleshoot VMware vSphere® vMotion® migration problems
• Configuration task: Modify network card options and drivers
• Configuration task: Migrate networking from a standard switch to a distributed switch
• Monitor the behavior of NIC teaming failover and load balancing
• Use the command line to isolate and resolve networking failures
5 System Troubleshooting
• Review virtual infrastructure architecture and functionality necessary to troubleshoot ESXi and vCenter
Server problems
• Analyze log file entries to identify the root cause of virtual infrastructure problems
• Use the command line to manage and troubleshoot the vSphere virtual infrastructure
• Analyze virtual machine CPU performance
• Troubleshoot ESXi host connection problems
• Troubleshoot virtual machine power-on failures
• Troubleshoot vCenter Server connection problems
• Restart ESXi management agents and VMware vCenter® Server Appliance™ services from the command
line
• Perform a file-based backup of vCenter Server Appliance
• Resolve Solution User certificate problems
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