VMware Cloud Foundation: Troubleshooting [V5.0]

Course Objectives:

Upon completing this course, the learner will be able to meet these overall objectives:

• Use logs to identify, analyze, and troubleshoot problems related to VMware Cloud Builder™ appliance and services
• Use the Supportability and Serviceability (SoS) Utility tool to identify and fix issues VMware Cloud Foundation infrastructure
• Identify, analyze, and troubleshoot problems related to host commissioning in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to Workload domain creation in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to NSX in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to certificates in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to passwords in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to Life Cycle Management (LCM) in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to using APIs in VMware Cloud Foundation Target

Course Outline

Course Introduction

• Introductions and course logistics
• Course objectives

Troubleshooting VMware Cloud Foundation Bring-up

• Learn VMware Cloud Foundation bring-up troubleshooting methodologies
• Understand VMware Cloud Foundation bring-up validation pre-check procs
• Use log files to identify VMware Cloud Foundation bring-up failures
• Understand Common VMware Cloud Foundation bring-up validation pre-check errors

Workload Domain Troubleshooting

• Use logs to perform workload domain troubleshooting
• Review logs for problem scenarios
• Review VMware Cloud Foundation SDDC Manager capabilities and services
• SDDC Manager troubleshooting options
• Use the Supportability and Serviceability (SoS) utility tool
• Apply troubleshooting methodology to identify potential failed workflows with SDDC Manager

VMware Cloud Foundation Networking

• Learn the components of VMware NSX architecture
• Maintain a VMware NSX Manager cluster
• Understand routing and switching with VMware NSX
• Summarize VMware Cloud Foundation networking requirements
• Describe the role of VMware NSX in VMware Cloud Foundation
• Deploy VMware NSX in VMware Cloud Foundation domains
• Implement VMware NSX routing and switching in VMware Cloud Foundation 
• Understand VMware NSX troubleshooting tools and methodologies
• Apply troubleshooting methodology to identify potential VMware NSX routing and switching issues in VMware Cloud Foundation

VMware Cloud Foundation Certificates

• Review cryptography fundamentals
• Explain the VMware Certificate Authority (VMCA) architecture
• Recall public key infrastructure (PKI) components
• Create a certificate signing request (CSR)
• Manage certificates for VMware Cloud Foundation components
• Add a certificate authority (CA) in SDDC Manager
• Replace certificates with SDDC Manager
• Apply troubleshooting methodology to identify potential certificate errors

Troubleshooting Password Management

• Understand password rotation in SDDC Manager
• Summarize password management best practices
• Perform password rotation
• Use API calls and command-line tools to manage passwords
• Identify common password management problems

VMware Cloud Foundation Lifecycle Management

• Automate VMware Cloud Foundation upgrades
• Understand component upgrade prerequisites
• Upgrade SDDC Manager
• Upgrade VMware vSphere elements
• Upgrade VMware NSX
• Upgrade VMware Aria™ Suite products
• Apply troubleshooting methodology to identify potential issues with a VMware Cloud Foundation upgrade

VMware Cloud Foundation API

• Explain the use cases for the VMware Cloud Foundation API
• List the supported VMware Cloud Foundation API calls
• Understand Token-based authentication types
• Use API tools
• Apply troubleshooting methodology VMware Cloud Foundation API calls