NetApp Certified Support Engineer

The NetApp Certified Support Engineer course is a comprehensive 4-day program designed to equip IT professionals with the skills needed to support and troubleshoot NetApp systems. Participants will gain a solid overview of ONTAP OS, including disk and volume concepts, as well as ONTAP networking. You'll learn to troubleshoot NetApp hardware and software by collecting and analyzing information, resolving data access issues, and analyzing performance. The course also covers NetApp hardware, detailing FRU components and the hardware replacement process. Additionally, it delves into NetApp cloud data services, exploring hybrid cloud solutions and data protection concepts. Upon completion, you'll have the practical skills to effectively support and maintain NetApp environments.

Retail Price: $3,495.00

Next Date: Request Date

Course Days: 4


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Learning Objectives

  • Understand ONTAP OS Concepts:

    • Learn about disk or aggregate concepts
    • Grasp volume concepts
    • Understand ONTAP networking concepts

  • Troubleshoot NetApp Hardware and Software:

    • Collect and analyze information systematically
    • Troubleshoot data access problems efficiently
    • Analyze and improve system performance

  • Gain Knowledge of NetApp Hardware:

    • Identify and understand FRUs (Field Replaceable Units) in a NetApp system
    • Master the hardware replacement process
    • Learn about storage hardware technology

  • Explore NetApp Cloud Data Services:

    • Understand the components of cloud data services
    • Learn about the components of a hybrid cloud solution

  • Master Data Protection:

This structured and focused curriculum ensures participants are well-prepared to become certified NetApp Support Engineers, capable of handling various support and

 

Prerequisites

To ensure you get the most out of the NetApp Certified Support Engineer course, it is recommended that you have the following minimal knowledge and experience:

  • Basic understanding of computer hardware and networking concepts.
  • Familiarity with storage concepts and terminology.
  • General experience with Windows or UNIX/Linux operating systems.
  • Prior exposure to cloud technologies is beneficial, but not mandatory.
  • Basic understanding of data protection and backup concepts.

These prerequisites will help you to fully engage with the course content and successfully apply the knowledge gained in real-world scenarios.


Target Audience

  1. The NetApp Certified Support Engineer course offers in-depth training on NetApp solutions, ideal for IT professionals specializing in storage, data protection, and troubleshooting.

  • Storage Engineers
  • IT Support Engineers
  • System Administrators
  • Cloud Solutions Architects
  • Data Center Technicians
  • Network Administrators
  • IT Consultants
  • Backup and Recovery Specialists
  • IT Infrastructure Managers
  • Technical Support Specialists
  • Operations Engineers

Overview of ONTAP OS

o Disk or aggregate concepts
o Volume concepts
o ONTAP networking concepts

Troubleshooting NetApp hardware and software
o Collect and analyse information
o Troubleshoot data access problems
o Analyse performance

NetApp hardware
o FRUs in a NetApp system
o Hardware replacement process
o Storage hardware technology

NetApp cloud data services
o Components of cloud data services
o Components of a hybrid cloud solution

Data protection
o Data protection concepts
o Data protection operations



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