Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) V1.1

The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced call control and mobility services, focusing on Cisco Unified Communications Manager features such as Globalized Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, SIP URI call routing, Call Admission Control, Cisco Unified Communications Manager Express and SRST gateway technologies, Cisco Unified Border Element Call deployments, signaling and media protocols, and features such as call coverage and time of day routing.

Retail Price: $4,395.00

Next Date: 10/13/2025

Course Days: 5


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Upon completing this course, the student will be able to meet these objectives:

  • Analyze and troubleshoot SIP and media protocol
  • Understand call recording options and implement time-of-day routing, call park, call pickup, and Meet-Me conferences in Cisco Unified Communications Manager
  • Describe call recording options in Cisco Unified Communications Manager
  • Describe how to implement call coverage in Cisco Unified Communications Manager
  • Describe how to configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
  • Describe how to configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
  • Describe how to implement Cisco Unified Communications Manager Express for SIP phones
  • Describe how to implement globalized call routing within and between Cisco Unified Communications Manager clusters
  • Describe how to implement advanced and enhanced SRST in Cisco Unified Communications Manager and Cisco IOS gateways
  • Describe how to implement CAC and AAR in Cisco Unified Communications Manager
  • Describe how to implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
  • Describe how to troubleshoot multisite Cisco Unified Communications Manager deployments
  • Describe how to implement ILS between Cisco Unified Communications Manager clusters and enable GDPR
  • Configure and troubleshoot Cisco Unified Border Element

What to Expect in the Exam

300-815 CLACCM: Implementing Cisco Advanced Call Control and Mobility Services is a 90-minute exam associated with the Cisco Collaboration Specialist – Collaboration Call Control and Mobility Implementation certification and satisfies the concentration exam requirement for the CCNP Collaboration certification. 

The multiple-choice format tests your knowledge of advanced call control and mobility services, including: 

  • Signaling and media protocols
  • CME/SRST gateway technologies
  • Cisco Unified Border Element
  • Call control and dial planning
  • Cisco Unified CM Call Control
  • Mobility

 

Who Should Attend
The primary audience for this course is as follows:
• Collaboration Engineers
• Collaboration Administrators

 

Prerequisites
The knowledge and skills you are expected to have before attending this course can be found in the following Cisco Learning Offerings:
• Understanding Cisco Collaboration Foundations (CLFNDU v1.0)
• Implementing and Operating Cisco Collaboration Core Technologies (CLCOR v1.2)


OUTLINE
Module 1: Signaling and Media Protocols
Module 2: Cisco Unified Communications Manager Supplemental Services
Module 3: Call Coverage in Cisco Unified Communications Manager
Module 4: Cisco Unified Communications Manager Extension Mobility
Module 5: Cisco Unified Communications Manager Unified Mobility
Module 6: Cisco Unified Communications Manager Express
Module 7: Globalized Call Routing
Module 8: Advanced Remote Site Survivability
Module 9: Call Admission Control in Cisco Unified Communications Manager
Module 10: URI Calling in Cisco Unified Communications Manager
Module 11: Multisite Cisco Unified Communications Manager Deployments
Module 12: Global Dial Plan Replication
Module 13: Cisco Unified Border Element

LAB OUTLINE
• Lab 1: Analyze SIP, H.323, and Media Protocols
• Lab 2: Troubleshoot SIP and Media Protocols
• Lab 3: Implement Cisco Unified Communications Manager Supplemental Services
• Lab 4: Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
• Lab 5: Configure Cisco Unified Communications Manager Extension Mobility
• Lab 6: Troubleshoot Cisco Unified Communications Manager Extension Mobility
• Lab 7: Configure Cisco Unified Mobility
• Lab 8: Troubleshoot Cisco Unified Mobility
• Lab 9: Implement Endpoints in Cisco Unified Communications Manager Express
• Lab 10: Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager
• Lab 11: Implement Calling Privileges Cisco United Communications Manager Express
• Lab 12: Implement Globalized Call Routing
• Lab 13: Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
• Lab 14: Implement Advanced Survivable Remote Site Telephony
• Lab 15: Implement Call Admission Control (CAC)
• Lab 16: Implement a URI-Based Dial Plan for Multisite Deployments
• Lab 17: Troubleshoot Globalized Call Routing
• Lab 18: Troubleshoot Call Admission Control
• Lab 19: Implement Global Dial Plan Replication
• Lab 20: Implement Cisco Unified Border Element
• Lab 21: Troubleshoot Cisco Unified Border Element

Course Dates Course Times (EST) Delivery Mode GTR
10/13/2025 - 10/17/2025 10:00 AM - 6:00 PM Virtual Enroll
11/17/2025 - 11/21/2025 10:00 AM - 6:00 PM Virtual Enroll