Configuring, Managing, Monitoring and Troubleshooting Cisco Telepresence Cloud Conferencing and WebEx Teams (CLOUD-CONFT-CT)

This is a five-day instructor-led course where the students will learn how to register endpoints in the WebEx Cloud. Students will also learn how to manage the endpoint and integrate them with their existing Infrastructure.

Retail Price: $4,795.00

Next Date: Request Date

Course Days: 5


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Objectives

  • Students will also learn how to deploy hybrid Call Service for WebEx Teams Users and WebEx Video Devices.
  • Students will learn how to configure the Hybrid Video Mesh Nodes for Cloud Conferring.
  • Students will learn how to configure the Cisco Directory Connector and Synchronize the active directory Users
  • Students will learn how to Integrate your Microsoft Exchange, Office 365, or Google Calendar.
  • Students will use Hybrid Calendar Service to schedule meetings
  • Students will learn how to Integrate Cisco WebEx Hybrid Data Security
  • Students will learn how to Integrate Cisco WebEx Hybrid Message Service to Integrate your existing Jabber and IM&P Infrastructure

 

Who Should Attend

The primary audience for this course is as follows:

  • WebEx Teams Power Users
  • Network Video Administrators
  • Collaboration Administrators
  • Network Video Engineer
  • Voice/UC/Collaboration/Communications Engineer
  • Collaboration Tools Engineer
  • Collaboration Sales/Systems Engineer

Outline

 

Module 1: Overview of Cisco Cloud Registered Endpoints

  • DX 70/80
  • SX 10/20/80
  • MX 200/300
  • MX 700/800
  • Room Kit Mini
  • Room Kit
  • Room Kit Plus
  • Room Kit Pro
  • WebEx Board

Module 2: Configure WebEx Control Hub and Registering Endpoints

  • Network Assessment and Provisioning
  • Cisco WebEx Teams Control Hub
  • Cisco WebEx Teams Control Hub Pro Pack
  • Registering Cisco Phones using WebEx
  • Register Telepresence Endpoints with the WebEx Cloud
  • Managing User and Assigned Features
  • Using Cisco WebEx Control Hub for WebEx Site Administration
  • WebEx Enterprise Administration Configuration
  • Common Settings
  • Meeting Center Configuration
  • Event Center Configuration
  • Training Center Configuration
  • Check Status of WebEx Services
  • Using WebEx Analytics
  • Monitor and Troubleshoot Meeting Quality using Analytics
  • Monitor and Troubleshoot WebEx Teams using Analytics
  • Monitor and Troubleshoot Endpoints using Analytics
  • Monitor and Troubleshoot Hybrid Services using the Expressway
  • Monitoring Endpoints
  • Troubleshooting Endpoint Registration
  • External Health Portal
  • Support and feedback through WebEx Teams App
  • Troubleshooting Cisco WebEx Teams

Module 3: Configuring WebEx Hybrid Services

  • Configuring the Hybrid Directory Service
  • Overview of Cisco Directory Connector
  • Integrate Microsoft Active Directory
  • Deploy Cisco Directory Connector
  • Manage Cisco Directory Connector
  • Manage Cisco WebEx User Accounts

 

  • Configuring the Hybrid Calendaring Service
  • Overview of Hybrid Calendar Service
  • Configuring Hybrid Calendar Service for Microsoft Exchange
  • Configuring Hybrid Calendar Service with Office 365
  • Configuring Hybrid Calendar Service for a Hybrid Exchange Environment
  • Configuring Hybrid Calendar with Google Calendar
  • Configuring Conferences using the Calendar Service
  • Troubleshoot Cisco Calendar Service

 

  • Configuring the Hybrid Call Service
  • Overview of Hybrid Call Services
  • Integrating WebEx Teams with Cisco Unified Communications Manager
  • Deploy Hybrid Call Service Aware
  • Deploy Hybrid Call Service Connect
  • Deploy Hybrid Call Service for Cisco Spark Devices

 

  • Configuring Hybrid Data Security (optional)
  • Hybrid Data Security Overview
  • Set up a Hybrid Data Security Cluster
  • Manage HDS Deployment
  • View Alerts and Troubleshoot

 

  • Configuring Cisco WebEx Enterprise Site Management (optional)
    • Using Cisco WebEx Control Hub for WebEx Site Administration
    • WebEx Enterprise administration configuration
    • Common Settings
    • Meeting Center Configuration
    • Event Center Configuration
    • Training Center Configuration
    • WebEx Enterprise Reporting

Module 4: Configuring the Video Mesh Node (Hybrid Media Node)

  • Overview of Video Mesh Service
  • Prepare Your Environment
  • Deploy Video Mesh Service
  • Monitoring the Video Mesh Service
  • Configuring Conferences to use the Video Mesh for Local Conferences
  • Using the Video Mesh Node for Local Conferencing
  • Troubleshoot Video Mesh Service

Module 5: WebEx Teams

  • WebEx Teams Messaging
    • Free Messaging vs Name User License Messaging
    • Creating a one on one Message Space with an Individual
    • Creating Persistent Messaging for a Group of Users
    • Adding People to the Spaces
    • @Mentions
    • Presentations
    • White boarding
    • 1 on 1 Tutoring
    • Annotation
    • Sharing Files
    • Using Spaces
    • Adding Someone to a Space
    • Change Your Status
    • Creating Messages
    • Formatting Messages
    • Manage Notifications in Spaces
    • Flagging a Person in a Message
    • Make Someone a Moderator on a Team
    • Remove Someone from a Space
    • Lock Space
    • Share Files
    • Delete a Space
    • Find People, Spaces, Messages, and Files
    • Flag Important Messages
    • Filter Your Spaces and Content
    • Delete Messages and Files
    • Leave a Space
    • Archive a Team
  • WebEx Teams Meeting Features
  • WebEx Teams Software Application
  • Cisco WebEx Teams Proximity
  • Creating a Video Meeting
  • Scheduling a Meeting with Invites

Module 6: WebEx Boards

  • Cisco WebEx Teams Board
  • WebEx Teams Board Capabilities
  • WebEx Teams Board Setup
  • Mounting Options
  • Syncing the WebEx Teams app with WebEx Teams Board
  • White boarding
  • Sharing Files
  • WebEx Teams Board Ad-Hoc Meeting
  • WebEx Teams Board Space Meeting

Module 7: Monitoring / Troubleshooting the WebEx Teams Service

  • Check Status of WebEx Services
  • Using WebEx Analytics
  • Monitor and Troubleshoot Meeting Quality using analytics
  • Monitor and Troubleshoot WebEx Teams using analytics
  • Monitor and Troubleshoot Endpoints using analytics
  • Monitor and Troubleshoot Hybrid Services using the Expressway
  • Monitoring Endpoints
  • Troubleshooting Endpoint Registration
  • External Health Portal
  • Support and feedback through WebEx Teams App
  • Troubleshooting Cisco WebEx Teams

Module 8: Overview of WebEx API

  • WebEx API
  • REST API
  • WebEx SDK
  • WebEx Bots
  • WebEx Widgets
  • Using API’s to Administer WebEx Teams

 

Labs

  • Register Endpoints
  • Provisioning the Cisco DX Telepresence unit
  • Provision SX80/ Room Kit
  • Provisioning Users
  • Provisioning the 8865 Phone
  • Installing WebEx Teams Application
  • Configure Hybrid Calling
    • Integration with Unified Communications Manager
  • Configure Hybrid Calendar
    • Integration with Exchange
  • Configure Hybrid Directory Service,
    • Single Sign-On (SSO) Configuration with ADFS
    • O365 Integrations to WebEx
  • Configure Hybrid Video Mesh
    • Monitor Local Nodes in a conference
  • Configure Hybrid Data Security (optional)
  • Manage WebEx Enterprise Sites
  • Meetings
    • Configure Meetings
    • Scheduling meetings
    • Monitor Meetings
    • Troubleshoot Meetings
  • Using the WebEx Control Hub for Monitoring and Troubleshooting
  • WebEx Teams
    • Exploring the WebEx Teams Interface
    • Creating WebEx Teams Spaces
    • Using Messaging
    • Adding users to Spaces
    • Using the End User Self-care Portal
    • Trouble Shooting WebEx Teams 


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