Configure Dynamics 365 customer experience model-driven apps (MB-280)

The MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps course covers essential skills for using Microsoft Dataverse to manage and customize data-driven apps. Participants will learn how to create and manage environments, tables, columns, business rules, and relationships, along with advanced techniques like command bar customization, data visualization, and integration with external tools like Power Query and Azure Synapse Link.

Retail Price: $675.00

Next Date: 10/20/2025

Course Days: 1


Enroll in Next Date

Request Custom Course


Course Objectives
• Learn how to create and manage environments in Microsoft Dataverse.
• Create, manage, and customize tables and columns within Dataverse.
• Understand relationships and build connections between tables in Dataverse.
• Define and implement business rules and calculations in Dataverse.
• Customize Power Apps command bars for improved user interaction.
• Visualize and export data using Dataverse views and Excel templates.
• Use Power Query to load and manipulate data in Dataverse.
• Integrate Dataverse data with external tools like Azure Synapse Link and Power BI.

Target Audience
• Dynamics Functional Consultant
• Business Managers

Prerequisites Required:
• Familiarity with Microsoft Power Apps and basic data modeling principles is required.
• Knowledge of Dynamics 365 Sales and Dynamics 365 Customer Insights is essential.
Recommended:
• MB-910T00: Microsoft Dynamics 365 Fundamentals (CRM)


Course Outline

1) Get started using Dataverse
• Create and manage environments in Dataverse
• Identify the different environments that are in Dataverse
• Create and manage environments in Dataverse
• Create an instance of a database in Dataverse
• Add users and security roles within an environment in Dataverse
• Determine where to manage settings for an environment
• Create tables in Dataverse
• Create tables with Dataverse
• Import data into a Dataverse database
• Manage tables in Dataverse
• Tables in Dataverse
• Types of tables that are available in Dataverse
• Creating a custom table
• Enabling attachments within a table
• Which licensing requirements to apply to use each type of table
• Create and manage columns within a table in Dataverse
• What a column is in Dataverse
• The types of columns that are available in Dataverse
• How to add a column to a table
• What a primary name column is in Dataverse
• How to identify restrictions that are associated with columns
• How to create an auto-numbering column
• How to create an alternate key
• Working with choices in Dataverse
• Learn about choices
• Explore the standard choices
• Create a new choice or modify an existing one
• Load/export data and create data views in Dataverse
• View data within a table
• Create or edit views of data in a table
• Load data into a table
• Export data from a table
• Add, update, or delete data in a table by using Excel
• Import data using Power Query in Maker Portal
• Generate a new dataflow from an Excel Template
• Learn about dataflows
• Connect to other data in a Power Apps canvas app
• Understand and use action-based connectors
• Integrate user information and user-profile information into a canvas app
• Use Power Automate with Power Apps

2) Create relationships business rules calculations and rollups in Dataverse
• Create a relationship between tables in Dataverse
• Why you should segment data that is used by your solutions into many tables
• Why you need to relate one table to another
• How to build relationships between tables
• How to select the proper relationship type when you're building solutions with Dataverse
• Define and create business rules in Dataverse
• Define business rules in Dataverse
• Create and manage business rules in Dataverse
• Create and define calculation or rollup columns in Dataverse
• Define a rollup column
• Create a rollup column
• Identify a calculation column
• Create a calculation column
• Define a formula column

3) Customize the command bar in Power Apps
• Customize the command bar
• Create or edit modern commands
• Work with classic commands
• Use Power Fx
• Customize commands
• Common command bar scenarios
• Implement a copy/clone of a data row from a command bar
• Dynamically use table permissions and definitions from command bar logic
• Improve the user experience using command bar commands using the Notify and Confirm functions
• Navigate to internal and external app content from command bar commands
• Advanced command bar concepts
• Understand how application life cycle management works when customizing command bars
• Discover how AutoSave works with commands and how to provide your users with the best experience
• Explore scenarios where using JavaScript to implement the command action would be beneficial and learn how to configure JavaScript for the command action
• Configure command scope to make your command bar command available broader than a single app
• Learn how to use Power Apps custom pages as dialog boxes launched from a command bar command

4) Visualize import and export Microsoft Dataverse data
• Visualize data with Dataverse views
• Discover the different types of Dataverse views
• Learn how to create and edit views
• Work with filters and sorting criteria
• Use Power Query to load data in Dataverse
• Understand the different data source categories available when using Power Query
• Know how to import data into a Dataverse table by using Power Query
• Understand the different refresh options available
• Use Microsoft Word and Excel templates with Dataverse
• Learn how to use Word templates with Dataverse data
• Learn how to use Excel templates with Dataverse data
• Learn how to use Word templates with Dataverse data.
• Learn how to use Excel templates with Dataverse data.
• Export data from Dataverse and use Microsoft Excel to edit records
• Learn how to export data from Dataverse into Excel files
• Discover the different exported file types
• Learn about the security concepts for the exported data
• Use Azure and external tools to manipulate data
• Discover the features of Azure Synapse Link for Dataverse
• Learn how Dataverse community tools can help with data manipulation
• Discover how Power BI services and tools relate to Dataverse

Course Dates Course Times (EST) Delivery Mode GTR
10/20/2025 - 10/20/2025 10:00 AM - 6:00 PM Virtual Enroll
12/8/2025 - 12/8/2025 10:00 AM - 6:00 PM Virtual Enroll
2/9/2026 - 2/9/2026 10:00 AM - 6:00 PM Virtual Enroll
4/13/2026 - 4/13/2026 10:00 AM - 6:00 PM Virtual Enroll
6/8/2026 - 6/8/2026 10:00 AM - 6:00 PM Virtual Enroll