Cisco Thousand Eyes Deployment and Implementation (TEDI)

Cisco Thousand Eyes Deployment and Implementation (TEDI), is a 5-day course designed to help you understand, deploy, and manage the Thousand Eyes platform. This course provides the details and hands-on activities necessary to successfully deploy Thousand Eyes and perform outage and performance analysis by leveraging data patterns and correlating test output.

Retail Price: $4,495.00

Next Date: 03/11/2024

Course Days: 5

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Course Objectives:

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe the ThousandEyes solution and its benefits 
  • Describe ThousandEyes agents, their purpose and how to determine optimal agent placement
  • Explain the different ThousandEyes test types and their purposes
  • Configure and run tests to correlate test output with the source of an application or network performance issue

The primary audience for this course is as follows:

  • Systems Engineers
  • Technical Solutions Architects
  • Application Developers and Engineers



The knowledge and skills that a learner should have before attending this course are as follows:

  • Knowledge of cloud and (virtual) data center architecture and networking concepts
  • High-level familiarity with basic network protocols and applications
  • Familiarity with common application delivery methods

Module 1: Evolution of Application Delivery and Network Monitoring Requirements

  • The SaaS Cloud Disruption
  • The Importance of Enterprise App-to-User Visibility

Module 2: Thousand Eyes Platform Overview

  • ThousandEyes Platform and Architecture
  • Working with Agents
  • Understanding Consumption Models and Pricing
  • External Integrations

Module 3: Solution Use Cases

  • ThousandEyes Cloud Adoption Use Cases
  • Use Cases for Digital Experience
  • L3 And WAN Use Cases
  • Qualifying ThousandEyes Strategic Value

Module 4: Enterprise Agent Installation and Placement

  • Enterprise Agent Overview and Data Collected
  • About BrowserBot
  • OVA and Hyper-V Hypervisor Installation
  • UX Installation and Docker Deployment
  • Installation for Cisco IOS XE Containers
  • Installation for Cisco Catalyst 9000 Series Switches
  • Other Installation Options
  • Enterprise Agent Clusters
  • Interface Selection, Creation and Configuration
  • Placement Considerations

Module 5: Endpoint Agent Installation and Configuration 

  • Endpoint Agent Overview and Data Collected
  • Endpoint Agent Installation options
  • Configuration and Deployment
  • Creating Scheduled Tests
  • User Experience

Module 6: Thousand Eyes Test Types and Functionality 

  • Cloud and Enterprise Agent Based Tests
  • Nesting of Tests
  • Data Collection
  • Adding Tests
  • Relating Foundation Technologies to Test Methods  and Output

Module 7: Network Layer Tests

  • Test Inputs
  • Agent-to-Server Test Configuration
  • Agent-to-Agent Test Configuration
  • End-to-End Metrics and Visualization

Module 8: BGP Testing

  • BGP Protocol Review 
  • Test Inputs
  • Alert Rules
  • Interpreting BGP Route Visualization

Module 9: DNS Testing

  • DNS Review 
  • DNS Test Inputs
  • Analyzing DNS Test Output
  • DNS+ Layer Tests Settings
  • DNS+ Layer Tests Output

Module 10: Testing Web Servers 

  • HTTP Inputs
  • FTP Server Test Inputs
  • Analyzing Web Test Output

Module 11: VoIP Tests  

  • VoIP Technology Review
  • RTP Settings
  • SIP Server Settings
  • Interpreting RTP Stream and SIP Server Output

Module 12: Transaction Testing   

  • Modeling User Workflows
  • Basic Test Configuration
  • Transaction Scripting Examples
  • Using the ThousandEyes Recorder
  • Selenium and Web Dev Tools
  • The Document Object Model and Interpreting Waterfall Charts

Module 13: SD-WAN Visibility and App Performance   

  • SD-WAN Review
  • Leveraging Visibility to Baseline App and Network Performance
  • SD-WAN Branch, SaaS, and ISP Metrics
  • Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues

Module 14: Outage and Performance Analysis with ThousandEyes

  • Determining the Correct Test Type and Config
  • Correlating and Validating Test Results

Module 15: Monitoring, Alerting and Remediation

  • Using ThousandEyes Monitoring to Improve Digital Experience
  • Determining Actions to Take Based on Test Output 
  • Using Snapshots
  • Managing Alerts
  • Capturing Historical Data

Module 16: Troubleshooting

  • Missing or Incorrect Path Visualization Information
  • HTTP server test errors
  • Endpoint Agent Issues
  • Firewall Considerations
  • CLI Network Troubleshooting Utilities

Hands-On Labs:

Labs are designed to assure learners a whole practical experience, through the following practical activities:

Lab 1: Getting Started with ThousandEyes Platform Administration

  • Task 1: Create Organizations and Account Groups
  • Task 2: Create Users
  • Task 3:  Managing Shared Assets

Lab 2:  ThousandEyes Agent Installation and Configuration

  • Task 1: Install and Configure the Enterprise Agent
  • Task 2: Install and Configure Endpoint Agents

Lab 3: Configuring Network Tests and Analyzing Test Output

  • Task 1: Configure Agent-to-Server Network Test Inputs
  • Task 2: Running Agent-to-Server Network Tests
  • Task 3: Agent-to-Server Output Visualization and Analysis
  • Task 4: Configure Agent-to-Agent Network Test Inputs
  • Task 5: Running Agent-to-Agent Network Tests
  • Task 6: Agent-to-Agent Output Visualization and Analysis

Lab 4: Configuring and Running DNS Tests

  • Task 1: Configure DNS Test Inputs
  • Task 2: Run DNS Tests and Review Outputs 
  • Task 3: Create DNS+ Server and Domain Tests
  • Task 4:  Review DNS+ Test Outputs 

Lab 5: HTTP Test Configuration and Output

  • Task 1: Configure HTTP Test Inputs
  • Task 2: Run Web Layer Tests 
  • Task 3: HTTP Test Output Visualization and Analysis

Lab 6:  Testing with Transactions

  • Task 1: Configure Transaction Test Inputs
  • Task 2: Model User Workflows Using the ThousandEyes Recorder
  • Task 3: Using Example Scripts to Modify Transaction Tests
  • Task 3: Running Transactions Tests
  • Task 4: Review Waterfall Charts for Page Load and Transactions

Lab 7: Configuring Monitoring and Alerting

  • Task 1: Configure Customer Digital Experience Monitoring
  • Task 2: Inter & Intra Cloud Monitoring
  • Task 3: Scheduling Tests 
  • Task 4: Configuring Alert Criteria, Actions, And Suppression
  • Task 5: Monitoring Endpoint or Employee Digital Experience

Case Study 1:  Digital Experience

  • Part 1: Background
  • Part 2: Objectives 
  • Task 1: Solution (Includes Agent Placement and Recommended Testing Strategy; Test Type, Configuration and Monitoring and Alerting Considerations)

Case Study 2: SD-WAN and Cloud Security

  • Part 1: Background
  • Part 2: Objectives 
  • Task 1: Solution (Includes how to Baseline based on current SaaS/ISP/Branch considerations and how to determine and communicate success criteria for SD-WAN implementation)
Course Dates Course Times (EST) Delivery Mode GTR
3/11/2024 - 3/15/2024 10:00 AM - 6:00 PM Virtual Enroll