Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting v2.1 (TEICT v2.1)

This is a 3-day hands-on course that focuses on the skills and knowledge for Collaboration Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco Collaboration Endpoints; including the Cisco SX80, SX20, SX10, WebEx Room 55/70/85, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also setup Cisco WEBEX Endpoints. Students will use the Endpoints Registered to VCS/Expressway, CUCM, and WEBEX to Monitor and Troubleshoot Endpoints.

Retail Price: $3,795.00

Next Date: Request Date

Course Days: 3


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Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Cisco TelePresence Endpoint Portfolio Overview
  • Cisco DX Series Endpoint Characteristics
  • Cisco TelePresence TC Software-Based Endpoint Characteristics
  • Cisco TelePresence EX60 and EX90
  • Cisco TelePresence MX Series
  • Cisco TelePresence SX Series Endpoints
  • Cisco Intelligent Proximity
  • Cisco TelePresence TC Software-Based Endpoint Peripherals
  • Cisco TelePresence TC Software-Based Endpoint Deployments
  • Cisco TelePresence Integrator C Series-Based Endpoints
  • Cisco Jabber Video for TelePresence Characteristics

Who Should Attend

The primary audience for this course is as follows:

  • Network Video Technicians / Administrators
  • Voice/UC/Collaboration/Communications Engineer

Prerequisites

  • Basic Windows Knowledge
  • Working knowledge of basic IP networking

Course Outline

Module 1: Cisco Endpoints

  • Cisco TelePresence Endpoint Portfolio Overview

  • Cisco DX Series Endpoint Characteristics

  • Cisco TelePresence TC/CE Software-Based Endpoint Characteristics

  • Cisco TelePresence SX Series Endpoints

  • Cisco TelePresence DX Series Endpoints

  • Cisco TelePresence MX Series Endpoints

  • Cisco TelePresence Spark Room Kits

  • Cisco 8800 Series Phones

  • Cisco Intelligent Proximity

  • Cisco TelePresence TC/CE Software-Based Endpoint Peripherals

  • Cisco TelePresence TC/CE Software-Based Endpoint Deployments

  • Cisco TelePresence Integrator C Series-Based Endpoints

  • Cisco Jabber Video for TelePresence Characteristics

 

Module 2: SIP and H.323 Networking Basics

  • Basic Network Configuration

  • Understanding H323 and SIP

  • Understanding SIP and H323 Call Flows  

  • H323 and SIP Interworking

 

Module 3: Provisioning Endpoints

  • VCS vs Expressway

  • CE vs TC Endpoint Software

  • Upgrading Endpoints

  • H.323 vs SIP Registrations

  • Endpoint Registration Process

  • Network Time Protocol

  • VLAN Discovery Process

  • Manual Endpoint Registration to CUCM

  • Endpoint Registration to CUCM using TFTP

  • CUCM Endpoint Configuration

  • Verifying Endpoints Registration on CUCM

  • Verifying CUCM Registration on Endpoint

  • Monitoring Endpoints on CUCM

  • Endpoint Registration to VCS or Expressway

  • Endpoint Configuration for VCS or Expressway

  • Verifying Endpoints Registration on VCS or Expressway

  • Verifying Endpoints Registration on Endpoint

  • Monitoring Endpoints on VCS or Expressway

  • Viewing Logs on Telepresence Endpoints

  • View Call History and Search History on VCS or Expressway

  • Troubleshooting Endpoint Registrations and Calls.

 

Module 4: Overview of Cisco Conferencing Solutions

  • Cisco TelePresence Multipoint Media Infrastructure Overview

    • Cisco TelePresence MCU

    • Cisco TelePresence Server

    • Cisco TelePresence Conductor

  • Cisco Meeting Server (CMS)

  • Cisco TelePresence MultiSite

  • Ad Hoc Multipoint Conferences

  • Rendezvous/Meet-Me Conferences

 

 

Module 5: Cisco TelePresence Management Suite (TMS)

  • What TMS is used for in a Telepresence Environment

  • Endpoint Discovery Process

  • Endpoint Configuration

  • Phonebooks & Phonebook Sources

  • Conference Monitoring

  • Booking & Scheduling

    • Participant Types

    • Methods

  • Scheduler / Smart Scheduler

 

Module 6: Cisco Cloud Solutions

  • Cisco Spark

    • Spark Rooms

    • Spark Messaging

    • Spark Calling

    • Spark Meeting

    • Spark Hybrid Integration with On Premise Telepresence

  • Cisco Webex

    • Integration with On Premise Telepresence

 

Labs 

Lab 1: Implement Cisco Collaboration Endpoints

Lab 2: Register, Configure and Verify Telepresence SX80, EX90, 8800 Series IP Phones and Jabber to Cisco Unified Communications Manager

Lab 3: Monitor and Troubleshoot Cisco Endpoints registered on CUCM

Lab 4: Register, Configure and Verify Telepresence SX10, C60, to VCS and Expressway

Lab 5: Monitor and Troubleshoot Cisco Endpoints registered on VCS and Expressway

Lab 6: Operate and Troubleshoot Cisco Collaboration Endpoints using the Web Interface

Lab 7: Implement and Monitor Conferences on Cisco Collaboration Endpoints

Lab 8: Use TMS to Configure and Monitor Telepresence Conferences



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