Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting v2.0 (TEICT_CT) (TEICT v2.0)

This is a three day instructor-led course that focuses on the skills and knowledge for Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco TelePresence Endpoints; including the Cisco SX80, SX20, SX10, C60, C90, MX700, MX800 EX90, DX650, DX70, DX80, Spark Room 55, Spark Room 70, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also setup Cisco Jabber and Cisco Jabber Video for Telepresence Endpoints. Students will use the endpoints, VCS/Expressway, CUCM, and TMS to monitor and Troubleshoot Endpoints.

Retail Price: $3,595.00

Next Date: Request Date

Course Days: 2


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About this Course

This is a three day instructor-led course that focuses on the skills and knowledge for Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco TelePresence Endpoints; including the Cisco SX80, SX20, SX10, C60, C90, MX700, MX800 EX90, DX650, DX70, DX80, Spark Room 55, Spark Room 70, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also setup Cisco Jabber and Cisco Jabber Video for Telepresence Endpoints. Students will use the endpoints, VCS/Expressway, CUCM, and TMS to monitor and Troubleshoot Endpoints.

Audience Profile

Primary audience for this course:

  • Network Video Technicians / Administrators
  • Voice/UC/Collaboration/Communications Engineer

At Course Completion

Upon course completion, students should be able to:

  • Cisco TelePresence Endpoint Portfolio Overview
  • Cisco DX Series Endpoint Characteristics
  • Cisco TelePresence TC Software-Based Endpoint Characteristics
  • Cisco TelePresence EX60 and EX90
  • Cisco TelePresence MX Series
  • Cisco TelePresence SX Series Endpoints
  • Cisco Intelligent Proximity
  • Cisco TelePresence TC Software-Based Endpoint Peripherals
  • Cisco TelePresence TC Software-Based Endpoint Deployments
  • Cisco TelePresence Integrator C Series-Based Endpoints
  • Cisco Jabber Video for TelePresence Characteristics

Prerequisites

Before attending this course, students should have the following knowledge or experience:

  • Basic Windows Knowledge
  • Working knowledge of basic IP networking

Course Outline

Module 1: Cisco Endpoints

  • Cisco TelePresence Endpoint Portfolio Overview
  • Cisco DX Series Endpoint Characteristics
  • Cisco TelePresence TC/CE Software-Based Endpoint Characteristics
  • Cisco TelePresence SX Series Endpoints
  • Cisco TelePresence DX Series Endpoints
  • Cisco TelePresence MX Series Endpoints
  • Cisco TelePresence Spark Room Kits
  • Cisco 8800 Series Phones
  • Cisco Intelligent Proximity
  • Cisco TelePresence TC/CE Software-Based Endpoint Peripherals
  • Cisco TelePresence TC/CE Software-Based Endpoint Deployments
  • Cisco TelePresence Integrator C Series-Based Endpoints
  • Cisco Jabber Video for TelePresence Characteristics

Module 2: SIP and H.323 Networking Basics

  • Basic Network Configuration
  • Understanding H323 and SIP
  • Understanding SIP and H323 Call Flows  
  • H323 and SIP Interworking

Module 3: Provisioning Endpoints

  • VCS vs Expressway
  • CE vs TC Endpoint Software
  • Upgrading Endpoints
  • H.323 vs SIP Registrations
  • Endpoint Registration Process
  • Network Time Protocol
  • VLAN Discovery Process
  • Manual Endpoint Registration to CUCM
  • Endpoint Registration to CUCM using TFTP
  • CUCM Endpoint Configuration
  • Verifying Endpoints Registration on CUCM
  • Verifying CUCM Registration on Endpoint
  • Monitoring Endpoints on CUCM
  • Endpoint Registration to VCS or Expressway
  • Endpoint Configuration for VCS or Expressway
  • Verifying Endpoints Registration on VCS or Expressway
  • Verifying Endpoints Registration on Endpoint
  • Monitoring Endpoints on VCS or Expressway
  • Viewing Logs on Telepresence Endpoints
  • View Call History and Search History on VCS or Expressway
  • Troubleshooting Endpoint Registrations and Calls.

Module 4: Overview of Cisco Conferencing Solutions

 

  • Cisco TelePresence Multipoint Media Infrastructure Overview
  • Cisco TelePresence MCU
  • Cisco TelePresence Server
  • Cisco TelePresence Conductor
  • Cisco Meeting Server (CMS)
  • Cisco TelePresence MultiSite
  • Ad Hoc Multipoint Conferences
  • Rendezvous/Meet-Me Conferences

Module 5: Cisco TelePresence Management Suite (TMS)

  • What TMS is used for in a Telepresence Environment
  • Endpoint Discovery Process
  • Endpoint Configuration
  • Phonebooks & Phonebook Sources
  • Conference Monitoring
  • Booking & Scheduling
  • Participant Types
  • Methods
  • Scheduler / Smart Scheduler

Module 6: Cisco Cloud Solutions

 

  • Cisco Spark
  • Spark Rooms
  • Spark Messaging
  • Spark Calling
  • Spark Meeting
  • Spark Hybrid Integration with On Premise Telepresence
  • Cisco Webex
  • Integration with On Premise Telepresence



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