Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting v2.0 (TEICT-CT)

Course Outline

Module 1: Cisco Endpoints

• Cisco TelePresence Endpoint Portfolio Overview

• Cisco DX Series Endpoint Characteristics

• Cisco TelePresence TC/CE Software-Based Endpoint Characteristics

• Cisco TelePresence SX Series Endpoints

• Cisco TelePresence DX Series Endpoints

• Cisco TelePresence MX Series Endpoints

• Cisco TelePresence Spark Room Kits

• Cisco 8800 Series Phones

• Cisco Intelligent Proximity

• Cisco TelePresence TC/CE Software-Based Endpoint Peripherals

• Cisco TelePresence TC/CE Software-Based Endpoint Deployments

• Cisco TelePresence Integrator C Series-Based Endpoints

• Cisco Jabber Video for TelePresence Characteristics

Module 2: SIP and H.323 Networking Basics

• Basic Network Configuration

• Understanding H323 and SIP

• Understanding SIP and H323 Call Flows  

• H323 and SIP Interworking

Module 3: Provisioning Endpoints

• VCS vs Expressway

• CE vs TC Endpoint Software

• Upgrading Endpoints

• H.323 vs SIP Registrations

• Endpoint Registration Process

• Network Time Protocol

• VLAN Discovery Process

• Manual Endpoint Registration to CUCM

• Endpoint Registration to CUCM using TFTP

• CUCM Endpoint Configuration

• Verifying Endpoints Registration on CUCM

• Verifying CUCM Registration on Endpoint

• Monitoring Endpoints on CUCM

• Endpoint Registration to VCS or Expressway

• Endpoint Configuration for VCS or Expressway

• Verifying Endpoints Registration on VCS or Expressway

• Verifying Endpoints Registration on Endpoint

• Monitoring Endpoints on VCS or Expressway

• Viewing Logs on Telepresence Endpoints

• View Call History and Search History on VCS or Expressway

• Troubleshooting Endpoint Registrations and Calls.

Module 4: Overview of Cisco Conferencing Solutions

• Cisco TelePresence Multipoint Media Infrastructure Overview

  • Cisco TelePresence MCU

  • Cisco TelePresence Server

  • Cisco TelePresence Conductor

• Cisco Meeting Server (CMS)

• Cisco TelePresence MultiSite

• Ad Hoc Multipoint Conferences

• Rendezvous/Meet-Me Conferences

Module 5: Cisco TelePresence Management Suite (TMS)

• What TMS is used for in a Telepresence Environment

• Endpoint Discovery Process

• Endpoint Configuration

• Phonebooks & Phonebook Sources

• Conference Monitoring

• Booking & Scheduling

  • Participant Types

  • Methods

• Scheduler / Smart Scheduler

Module 6: Cisco Cloud Solutions

• Cisco Spark

  • Spark Rooms

  • Spark Messaging

  • Spark Calling

  • Spark Meeting

  • Spark Hybrid Integration with On Premise Telepresence

• Cisco Webex

  • Integration with On Premise Telepresence

Labs 

Lab 1: Implement Cisco Collaboration Endpoints

Lab 2: Register, Configure and Verify Telepresence SX80, EX90, 8800 Series IP Phones and Jabber to Cisco Unified Communications Manager

Lab 3: Monitor and Troubleshoot Cisco Endpoints registered on CUCM

Lab 4: Register, Configure and Verify Telepresence SX10, C60, to VCS and Expressway

Lab 5: Monitor and Troubleshoot Cisco Endpoints registered on VCS and Expressway

Lab 6: Operate and Troubleshoot Cisco Collaboration Endpoints using the Web Interface

Lab 7: Implement and Monitor Conferences on Cisco Collaboration Endpoints

Lab 8: Use TMS to Configure and Monitor Telepresence Conferences