Business Processes in SAP S/4HANA Sales

In this course, you will learn about the fundamental business processes in SAP S/4HANA Sales. In addition, you will learn how to perform the most important functions in the sales process chain, from presales to customer payment, in the SAP S/4HANA system. The areas of materials management, manufacturing (make-to-order process), and financial accounting from the perspective of sales are also touched on.

Retail Price: $3,272.00

Next Date: Request Date

Course Days: 4


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Skills Gained

This course will prepare you to:

  • Navigate in SAP S/4HANA using the SAP Fiori Launchpad
  • Maintain master data for sales processes
  • Execute sales processes
  • Describe features that are relevant during the process (e.g. availability check)
  • Handle customer complaints
  • Utilize reporting functions in sales

Who Can Benefit

  • Application Consultant
  • Business Process Owner / Team Lead / Power User
  • Program / Project Manager
  • User

Prerequisites

  • Basic business knowledge of processes in sales
  • Recommended: S4H00

Course based on software release

  • SAP S/4HANA 1909 FP00

Content

Navigation with SAP Fiori

  • Identifying Key Features of SAP Fiori

Enterprise Structures

  • Identifying Enterprise Structures in SAP S/4HANA Sales

Overview of Sales Processes

  • Executing SAP S/4HANA Sales Processes
  • Processing Sales Documents
  • Processing Outbound Deliveries
  • Shipping Goods
  • Processing Billing Documents

Master Data

  • Maintaining Business Partner Master Data
  • Maintaining Material Master Data
  • Maintaining Customer-Material Info Records
  • Maintaining Condition Master Data for Pricing
  • Explaining Additional Master Data Topics

Automatic Data Determination and Scheduling

  • Analyzing the Results of Automatic Data Determination
  • Analyzing the Results of Delivery and Transportation Scheduling

Availability Check

  • Performing an Availability Check – Basics
  • Performing an Availability Check - Further Topics

Collective Processing

  • Executing Collective Processing

Additional Processes in Sales

  • Using Presales Documents
  • Executing Make-to-Order Production
  • Selling Service Products

Complaints Processing

  • Creating Credit Memo Requests
  • Cancelling Billing Documents
  • Creating Returns

Monitoring and Sales Analytics

  • Utilizing the Sales Order Fulfilment Monitor
  • Using Analytical Apps


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