AI For Project Managers, Product Owners and Business Analysts

Audience

• Business Analysts
• Project Managers
• Product Owners
• Business Professionals

Prerequisites

Experienced Business Analysts, Project Managers or Product Owners.  Courses that would meet this requirement include Foundations of Business Analysis, Project Management or Scrum/Agile Product Owner Training.

AI For Project Managers, Product Owners and Business Analysts Outline

What Is AI and Generative AI?

Understand the fundamentals of Artificial Intelligence, Generative AI, and Large Language Models while building confidence using AI in business.

Topics

• AI & Generative AI
• How Generative AI creates responses
• Popular AI tools
• Business use cases
• AI strengths and limitations
• Common misconceptions about AI

Lab: Context Setting and Baseline Comparison

Students will paste a raw business problem into a chat interface to test how varying context impacts the baseline output.

Responsible AI

Understand how to use AI ethically, securely, and responsibly within an organization without leaking proprietary corporate data.

Topics

• Explain Responsible AI & Why Responsible AI matters
• Apply the six guiding principles for responsible AI
• Design a governance system that turns principles into actionable policies and controls
• Take Practical steps to implement responsible AI across teams and processes. Mitigating bias in simulated stakeholder or user feedback.
• Review: Human oversight, Misinformation, Hallucinations and Bias in AI

Lab: Evaluate AI Responsibly

• Students will audit AI output and review flawed AI-Generated requirements document to isolate hallucinations and hidden gaps.

Prompt Engineering Fundamentals for PMs, POs, and BAs

Learn how to write effective prompts that consistently extract highly structured project and product assets.

Topics

• Anatomy of an effective prompt
• 5 Steps to an effective Prompt for PMs, POs & BAs
• 5 Principles of Prompting

Lab: Prompt Application

• Students will evaluate prompting techniques and apply to business needs statements and generate a Business Needs Document for a Project Charter

AI for Requirements, User Stories and Documentation

Transform raw unstructured text into clean user stories and acceptance criteria using a chat window.

Topics:

• Using AI to Draft User Stories, acceptance criteria and use cases
• Improving Clarity, Consistency and Completeness with AI
• Turn Stakeholder conversations into structured documentation

Generate User Stories and Acceptance Criteria

• Using the business needs statement, generate user stories and acceptance criteria.

AI for Project Planning, Scheduling and Risk Management

Leverage chat tools to brainstorm Work Breakdown Structures and map out project goals.

Topics:

• AI Assisted project planning and work break down structures
• Creating project schedules with AI
• AI for Stakeholder Analysis and communication planning

Lab: Build a Project charter and Generate a Risk Register

• Students will brainstorm a project based on requirements from Chapter 4 and build a project charter generate a risk register and mitigation plan

AI for Communication, Facilitation and Stakeholder Engagement

Summarize extensive documentation and draft tailored communication for stakeholder groups.

Topics:

• AI-generated meeting agendas, minutes, and follow-up actions.
• Summarizing long documents, emails, and stakeholder feedback.
• Creating tailored communication for executives, customers, and teams

Capstone (if Time Permits)

• Take a real project scenario
• Use AI to generate requirements, risk, communication and project plan
• Present the AI Assisted deliverables