Administering Office 365

The Administering Office 365 certification is a credential that signifies proficiency in managing Office 365 operations. It validates one's skill to handle tasks such as setting up, deploying, and managing Microsoft 365 solutions, and dealing with identity, access, policies, updates, and compliance. This certification is crucial for enhancing business productivity and collaboration, as Office 365 is a globally utilized suite of productivity tools. Industries use this certification to identify qualified professionals to manage their Office 365 infrastructure and ensure a smooth running of enterprise operations. It is a fundamental stepping stone for roles such as Network Administrator and Cloud Solutions Administrator in many industries.

Retail Price: $2,500.00

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Course Days: 5


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Learning Objectives

The learning objectives of the Administering Office 365 course aim to provide students with the necessary skills to efficiently manage an Office 365 environment. By the end of the course, students should understand how to set up and configure Office 365, manage user identities and licenses, conduct routine maintenance and manage security and troubleshooting. Additionally, students should be competent in using Powershell for Office 365 management and be able to handle services such as Teams, SharePoint, and Exchange online. Ultimately, the course intends to equip students with a comprehensive understanding of Office 365 administration.

 

Course Prerequisites

- Understanding of cloud-based service concepts
- Familiarity with Office 365 and its service offerings
- Knowledge of Office 365 Admin Center
- Basic understanding of networking and server administration
- Experience managing Windows Server operating system and Active Directory
- Fundamentals of IT security.

Target Audience

- IT professionals
- System administrators
- Network engineers
- IT managers
- Technical support personnel
- Office 365 migration specialists
- Professionals planning to deploy Microsoft Office 365
- Technical or IT consultants
- Microsoft specialists.


Outline

Module 1: Planning and Provisioning Office 365
Lessons
-Overview of Office 365
-Core Services of Office 365
-Requirements for an Office 365 Tenant
-Planning a Pilot and Deployment
-Creating an Office 365 Tenant
-Adding Custom Domains and Managing DNS Settings

Lab : Provisioning Office 365
-Configure an Office 365 Tenant
-Configure a custom Domain

Module 2: Managing Users and Groups in Office 365
Lessons
-Managing User Accounts and Licences
-Managing Passwords and Authentication
-Create and Managing the Different Types of Groups in Office 365
-Managing Users and Groups with PowerShell
-Managing Users and Groups in the Azure AD Admin Center
-Role Based Access and Administrative Roles
-Planning and Configuring Directory Synchronization

Lab 1: Managing Users and Groups in Office 365
-Create and Update User Accounts
-Assign a Licence to a User
-Manage Office 365 Password Policies
-Create and Manage Microsoft 365 Groups
-Create and Manage Security Groups
-Create Users and Groups with PowerShell
-Assigning Service Administration Roles
-Creating Administrative Units

Lab 2: Planning and Configuring Directory Synchronisation
-Preparing for Directory Synchronization
-Configuring Directory Synchronization
-Managing Active Directory Users and Groups

Module 3: Deploying and Configuring Tools and Applications for Office 365
Lessons
-Planning Network Configuration for Office 365 Tools and Applications
-Using the Office Configuration Tool
-Click to Run Installation Use and Control
-Managing Centralized Deployment of Tools, Applications and Add-ins
-Reporting

Lab : Deploying and Configuring Tools and Applications for Office 365
-Running the Microsoft 365 Network Connectivity Test
-Create a Custom Configuration for Click to Run
-Create a Custom Configuration for Centralized Deployment

Module 4: Planning and Managing Exchange Online
Lessons
-What is Exchange Online
-Managing Exchange Online Mailboxes
-Managing Office 365 Groups in Exchange Online
-Configuring Exchange Online Permissions
-Managing Exchange Online using PowerShell
-Plan and Configure Mail Flow
-Plan and Configure Email Protection

Lab : Planning and Managing Exchange Online
-Configuring Exchange Online Recipients
-Configuring Exchange Online Resource Mailboxes
-Configure Email Protection

Module 5: Planning and Managing SharePoint Online
Lessons
-What is SharePoint Online
-Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups
-SharePoint Online Architecture
-Configure SharePoint Online
-Configure and Control External Sharing
-Managing SharePoint Online Site Collections
-Managing SharePoint Online using PowerShell

Lab : Planning and Managing SharePoint Online
-Configuring SharePoint Online Settings
-Create a SharePoint Intranet
-Verify External User Sharing

Module 6: Planning and Managing Microsoft Teams
Lessons
-What is Microsoft Teams
-How Microsoft Teams integrates with other Office 365 Services
-Create and Manage Organization Wide Settings
-Create, Manage and Assign Microsoft Teams Policies
-Plan and Configure External and Guest Access
-Managing Microsoft Teams using PowerShell

Lab : Planning and Managing Microsoft Teams
-Configure Organization Wide Settings
-Working with Teams Policies
-Configure External and Guest Access
-Create a Team

Module 7: Planning and Managing Other Office 365 Services
Lessons
-Yammer
-Planner
-Visio
-Bookings
-Delve
-Forms
-Power Platform
-Stream
-Sway
-Viva
-Scheduler
-Add-ins, including Find Time and Junk Reporter

Lab : Planning and Managing Office 365 Services
-Configure and Manage Planner
-Configure and Manage Bookings
-Configure Power Platform Data Policy

Module 8: Security and Compliance in Office 365
Lessons
-Overview of Security and Compliance Features in Office 365
-Extending Security and compliance Features with Additional Licences
-Using the Microsoft Defender Portal and Secure Score
-Using the Office 365 Compliance Portal and Compliance Score
-Plan and Configure Retention Labels and Policies
-Plan and Configure Data Loss Prevention Policies
-Create and Assign Sensitivity Labels
-Configure Safe Attachments and Safe Links Policies
-Plan and Configure Multi Factor Authentication

Lab : Configure Security and Compliance in Office 365
-Review Secure Score
-Configure Threat Protection
-Configure Sensitivity Labels
-Configure Retention for Microsoft Teams
-Configure Multi Factor Authentication

Module 9: Reporting, Monitoring and Troubleshooting Office 365
Lessons
-Monitoring Office 365 Service Health
-Troubleshooting Administrative Access in Office 365
-Troubleshoot Directory Synchronization
-Troubleshooting Exchange Online
-Troubleshooting SharePoint Online
-Troubleshooting Microsoft Teams
-Troubleshooting Office 365 Security and Compliance

Lab : Reporting, Monitoring and Troubleshooting in Office 365
-Troubleshooting synchronization issues with user objects in Office 365
-Troubleshooting Exchange Online
-Troubleshoot SharePoint Online
-Troubleshoot Microsoft Teams
-Troubleshoot Sensitivity Labels



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