Organizational Change Management for AI Adoption

Attendees will learn how to prepare stakeholders for AI-driven change, align AI initiatives with business and IT goals, assess organizational readiness, address resistance, communicate the value and impact of AI, and guide teams through the transition from current processes to AI-enabled ways of working.

The class introduces practical change management tools and implementation frameworks for deploying AI technologies responsibly, effectively, and sustainably. Participants will explore how to build awareness, create desire and buy-in, support knowledge and skill development, reinforce new behaviors, update processes, address data and governance considerations, and improve the likelihood that AI initiatives deliver measurable organizational value.

Course Objectives:

Upon completion of the Organizational Change Management for AI Adoption course, students will be able to:

• Understand why AI adoption breaks the traditional change management playbook
• Integrate AI-related activities into your project planning and implementation process
• Use the “MIPI” Influence-Based Message Design Process
• Use the ERICA-AI Change Framework to facilitate individual and organization change
• Enhance project success through accelerated change adoption and acceptance

Class Topics include:

• TWhy AI Adoption Breaks the Change Playbook
• The AI/IT Change Management Mindset
• Traditional Change Methodologies and Processes
• “MIPI” Influence-Based Message Design Process
• AI Generation of MIPI Messaging
• Non-Messaging AI Change Management Uses
• Deciding to Make Change Happen
• ERICA-AI Change Framework
  • E: Environment
  • R: Resources
  • I: Individuals
  • C: Culture
  • A: Action
• Personal and Departmental Development Plan