Managing Office 365 Identities and Services (20346)
About this Course
Audience Profile
This course is intended for IT professionals and consultants who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements, and supporting technologies. This course is also intended for network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, integration with on-premise directory services, and compliance with service level agreements.
At Course Completion
- Provision Office 365
- Plan and Implement Networking and Security in Office 365
- Manage Cloud Identities
- Implement and Manage Identities by Using DirSync
- Implement and Manage Federated Identities for Single Sign-On (SSO)
- Monitor and Troubleshoot Office 365 Availability and Usage
- Manage Clients and End-User Devices
- Provision SharePoint Online Site Collections
- Configure Exchange Online and Lync Online for End Users
- Plan for Exchange Online and Lync Online
Prerequisites
Knowledge:
- Completion of Clinic 40041 or equivalent technical knowledge.
- Cloud-based service concepts
- Overview of Office 365 and its component services
- Active Directory Directory Service
- TCP/IP network routing
- Domain Name Services (DNS)
- X.509 Certificates
- Firewall ports
Experience:
- Using Windows PowerShell
- Administering Office 365 with Office 365 Admin Center
- Working with virtual machines
- Using Remote Desktop
Course Outline
Module 1: Preparing for Office 365
Lessons
- Planning a Pilot
- Introduction to Office 365
- Provisioning Tenants
- Enabling Client Connectivity
Lab : Setting up the Lucerne Publishing Datacenter Environment
- Set Up and Configure the Lucerne Publishing Data Center Environment
- Build Environment Recovery Steps
Lab : Preparing for Office 365
- Planning a FastTrack Pilot
- Provisioning the Tenant Account
- Preparing to Manage Office 365
- Describe the features and benefits of Office 365.
- Plan a pilot deployment of Office 365.
- Provision new tenant accounts.
- Check that clients can connect to the Office 365 service.
Module 2: Managing Users, Groups, and Licenses
Lessons
- Manage Users and Licenses by Using the Administration Center
- Manage Security and Distribution Groups
- Manage Cloud Identities with Windows PowerShell
Lab : Managing Users, Groups, and Licenses
- Manage Users and Licenses by Using the Administration Center
- Manage Security and Distribution Groups
- Manage Cloud Identities with Microsoft PowerShell
- Manage users and licenses by using the Office 365 admin center.
- Manage security and distribution groups by using the Office 365 admin center.
- Manage users, licenses, and groups by using Windows PowerShell.
Module 3: Administering Office 365
Lessons
- Manage Administrator Roles in Office 365
- Configure Password Management
- Administer Rights Management
Lab : Administering Office 365
- Manage Administrator Roles in Office 365
- Configure Password Management
- Administer Rights Management
- Manage users and licenses by using the Office 365 admin center.
- Manage security and distribution groups by using the Office 365 admin center.
- Manage users, licenses, and groups by using Windows PowerShell.
Module 4: Planning and Managing Clients
Lessons
- Plan for Office Clients
- Manage User-driven Client Deployments
- Manage IT Deployments of Office 365 ProPlus
- Office Telemetry and Reporting
Lab : Managing Clients
- Manage user-driven client deployments
- Manage IT deployments of Office 365 ProPlus
- Set up telemetry and reporting (Optional)
- Plan for deploying Office 365 clients.
- Prepare for user-driven client deployments.
- Prepare for managed IT deployments of Office 365 clients.
- Implement and use Office Telemetry with Office 365 clients.
Module 5: Planning DNS and Exchange Migration
Lessons
- Add and Configure Custom Domains
- Recommend a Mailbox Migration Strategy
- Configure external user sharing
Lab : Preparing for Exchange Migration
- Configure Exchange Server for Cutover Migration
- Explain how to add custom domains to Office 365 and customize this domains to the organization’s requirements.
- Recommend a mailbox migration strategy for moving to Exchange Online
- Plan for implementing Exchange Online within your organization
- Configure DNS records for Office 365 services.
Module 6: Planning Exchange Online and Configuring DNS Records
Lessons
- Plan for Exchange Online
- Configure DNS Records for Services
Lab : Configuring DNS Records and Migrating to Exchange Online
- Perform a cutover migration to Exchange Online
- Configure DNS Records for Services
- Explain how to add custom domains to Office 365 and customize these domains to the organization’s requirements.
- Recommend a mailbox migration strategy for moving to Exchange Online.
- Plan for implementing Exchange Online within your organization.
- Configure DNS records for Office 365 services.
Module 7: Administering Exchange Online
Lessons
- Configure Personal Archive Policies
- Manage Anti-malware and Anti-spam Policies
- Configure Additional Email Addresses for Users
- Create and Manage External Contacts, Resources, and Groups
Lab : Administering Exchange Online
- Configure Personal Archive Policies
- Manage Anti-malware and Anti-spam Policies
- Configure Additional Email Addresses for Users
- Create and Manage External Contacts, Resources, and Groups
- Configure Messaging Records Management (MRM) for Exchange Online
- Manage Anti-malware and Anti-spam Policies
- Configure additional email addresses for users
- Create and manage external contacts, resources, and groups in Exchange Online
Module 8: Configuring SharePoint Online
Lessons
- Manage SharePoint Site Collections
- Configure External User Sharing
- Plan a Collaboration Solution
Lab : Configuring SharePoint Online
- Create SharePoint Site Collections
- Configure External User Sharing
- Configure Social and Collaboration Features
- Manage SharePoint site collections by using the SharePoint Online admin center and Windows PowerShell.
- Configure external user sharing by using the Office 365 admin center.
- Plan a collaboration solution.
Module 9: Configuring Lync Online
Lessons
- Plan for Lync Online
- Configure Lync Online Settings
Lab : Configuring Lync Online
- Configure Lync End-User Communication Settings
- Configure Lync Organizational Settings
- Plan for Lync Online.
- Configure Lync Online settings.
Module 10: Implementing Directory Synchronization
Lessons
- Prepare On-premises Active Directory for DirSync
- Set up DirSync
- Manage Active Directory Users and Groups with DirSync In Place
Lab : Implementing Directory Synchronization
- Prepare on-premises Active Directory for DirSync
- Set up DirSync
- Manage Active Directory Users and Groups with DirSync in place
- Prepare an on-premises environment ready for directory synchronization.
- Install and configure DirSync.
- Manage Active Directory users in a DirSync enabled scenario.
Module 11: Implementing Active Directory Federation Services
In this module, students learn to plan for single sign-on (SSO) by using Active Directory Federation Services (AD FS) and then cover the process for setting up an AD FS server farm and an AD FS proxy. This module also cover the management process for certificates and the AD FS servers.
Lessons
- Planning for AD FS
- Install and Manage AD FS Servers
- Install and Manage AD FS Proxy Servers
Lab : Implementing Directory Synchronization
- Install AD FS Servers and Proxy Servers
- Manage AD FS Servers and Proxy Servers
- Plan for an AD FS deployment.
- Install and manage AD FS servers.
- Install and manage AD FS proxies.
Module 12: Monitoring Office 365
In this module, students learn about monitoring user connections to Office 365 and how to cope with service outages. They look at a range of tools that diagnose service health and review the reports that Office 365 provides.
Lessons
- Isolate Service Interruption
- Monitor Service Health
- Analyze Reports
Lab : Monitoring Office 365
- Isolate Service Interruption
- Track Message Delivery
- Monitor Service Health and Analyze Reports
- Isolate and identify causes of Office 365 service interruption.
- Monitor Office 365 service health.
- Analyze and use Office 365 reports.
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