CompTIA A+ & Network+ Bundle

Name: training4it.com
Address: 9913 Shelbyville Rd #200, Louisville, KY, 40223
Telephone: 502.265.3057

The CompTIA® A+® Core 1 and Core 2 (Exams 220-1001 and 220-1002) course provides the background knowledge and skills you will require to be a successful A+ technician. It will help you prepare to take the CompTIA A+ Core Series certification examinations, in order to become a CompTIA A+ Certified Professional. The CompTIA Network+ (Exam N10-007) certification ensures that the successful candidate has the important knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, basic design principles, and adhere to wiring standards and use testing tools. A+ Certification Network+ certification

Retail Price: $3,995.00

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Course Days: 10

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A+ Certification

CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

The CompTIA® A+® Core 1 and Core 2 (Exams 220-1001 and 220-1002) course provides the background knowledge and skills you will require to be a successful A+ technician. It will help you prepare to take the CompTIA A+ Core Series certification examinations, in order to become a CompTIA A+ Certified Professional.

Course Objectives:

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

You will:

Support operating systems.
Install and configure PC system unit components and peripheral devices.
Install, configure, and troubleshoot display and multimedia devices.
Install, configure, and troubleshoot storage devices.
Install, configure, and troubleshoot internal system components.
Install, configure, and maintain operating systems.
Maintain and troubleshoot Microsoft Windows.
Explain network infrastructure concepts.
Configure and troubleshoot network connections.
Manage users, workstations, and shared resources.
Implement client virtualization and cloud computing.
Implement physical security.
Secure workstations and data.
Troubleshoot workstation security issues.
Support and troubleshoot laptops.
Support and troubleshoot mobile devices.
Install, configure, and troubleshoot print devices.
Implement operational procedures.

Target Student:

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1001 Certification Exam and the CompTIA A+ Core 2 220-1002 Certification Exam.

Prerequisites:

To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts.

Network+ certification

The CompTIA Network+ certification (Exam N10-007) is an internationally recognized validation of the technical knowledge required of foundation-level IT network practitioners.

This exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.

CompTIA Network+ is accredited by ANSI to show compliance with the ISO 17024 Standard and, as such, undergoes regular reviews and updates to the exam objectives.

Prerequisites

It is recommended for CompTIA Network+ candidates to have the following:

CompTIA A+ certification or equivalent knowledge, though CompTIA A+ certification is not required.
Have at least 9 to 12 months of work experience in IT networking.

Course Content A+

Lesson 1: Supporting Operating Systems

Identify Common Operating Systems
Troubleshooting Methodology
Use Windows Features and Tools
Manage Files in Windows
Manage Disks in Windows
Manage Devices in Windows

Lesson 2: Installing and Configuring PC Components

Use Appropriate Safety Procedures
PC Components
Common Connection Interfaces
Install Peripheral Devices

Lesson 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

Install and Configure Display Devices
Troubleshoot Display Devices
Install and Configure Multimedia Devices

Lesson 4: Installing, Configuring, and Troubleshooting Storage Devices

Install System Memory
Install and Configure Mass Storage Devices
Install and Configure Removable Storage
Configure RAID
Troubleshoot Storage Devices

Lesson 5: Installing, Configuring, and Troubleshooting Internal System Components

Install and Upgrade CPUs
Configure and Update BIOS/UEFI
Install Power Supplies
Troubleshoot Internal System Components
Configure a Custom PC

Lesson 6: Installing, Configuring, and Maintaining Operating Systems

Configure and Use Linux
Configure and Use macOS
Install and Upgrade Operating Systems
Maintain OSs

Lesson 7: Maintaining and Troubleshooting Microsoft Windows

Install and Manage Windows Applications
Manage Windows Performance
Troubleshoot Windows

Lesson 8: Network Infrastructure Concepts

Wired Networks
Network Hardware Devices
Wireless Networks
Internet Connection Types
Network Configuration Concepts
Network Services

Lesson 9: Configuring and Troubleshooting Networks

Configure Network Connection Settings
Install and Configure SOHO Networks
Configure SOHO Network Security
Configure Remote Access
Troubleshoot Network Connections
Install and Configure IoT Devices

Lesson 10: Managing Users, Workstations, and Shared Resources

Manage Users
Configure Shared Resources
Configure Active Directory Accounts and Policies

Lesson 11: Implementing Client Virtualization and Cloud Computing

Configure Client-Side Virtualization
Cloud Computing Concepts

Lesson 12: Security Concepts

Logical Security Concepts
Threats and Vulnerabilities
Physical Security Measures

Lesson 13: Securing Workstations and Data

Implement Security Best Practices
Implement Data Protection Policies
Protect Data During Incident Response

Lesson 14: Troubleshooting Workstation Security Issues

Detect, Remove, and Prevent Malware
Troubleshoot Common Workstation Security Issues

Lesson 15: Supporting and Troubleshooting Laptops

Use Laptop Features
Install and Configure Laptop Hardware
Troubleshoot Common Laptop Issues

Lesson 16: Supporting and Troubleshooting Mobile Devices

Mobile Device Types
Connect and Configure Mobile Device Accessories
Configure Mobile Device Network Connectivity
Support Mobile Apps
Secure Mobile Devices
Troubleshoot Mobile Device Issues

Lesson 17: Installing, Configuring, and Troubleshooting Print Devices

Maintain Laser Printers
Maintain Inkjet Printers
Maintain Impact, Thermal, and 3D Printers
Install and Configure Printers
Troubleshoot Print Device Issues
Install and Configure Imaging Devices

Lesson 18: Implementing Operational Procedures

Environmental Impacts and Controls
Create and Maintain Documentation
Use Basic Change Management Best Practices
Implement Disaster Prevention and Recovery Methods
Basic Scripting Concepts
Professionalism and Communication

Course Outline Network+

1.0 NETWORKING CONCEPTS

Explain the purposes and uses of ports and protocols.

Protocols and ports
Protocol types
Connection-oriented vs. connectionless

Explain devices, applications, protocols and services at their appropriate OSI layers.

Layer 1 - Physical
Layer 2 - Data link
Layer 3 - Network
Layer 4 - Transport
Layer 5 - Session
Layer 6 - Presentation
Layer 7 - Application

Explain the concepts and characteristics of routing and switching.

Properties of network traffic
Segmentation and interface properties
Routing
IPv6 concepts
Performance concepts
NAT/PAT
Port forwarding
Access control list
Distributed switching
Packet-switched vs. circuit-switched network
Software-defined networking

Given a scenario, configure the appropriate IP addressing components.

Private vs. public
Loopback and reserved
Default gateway
Virtual IP
Subnet mask
Subnetting
Address assignments

Compare and contrast the characteristics of network topologies, types and technologies.

Wired topologies
Wireless topologies
Types
Technologies that facilitate the Internet of Things (IoT)

Given a scenario, implement the appropriate wireless technologies and configurations.

802.11 standards
Cellular
Frequencies
Speed and distance requirements
Channel bandwidth
Channel bonding
MIMO/MU-MIMO
Unidirectional/omnidirectional
Site surveys

Summarize cloud concepts and their purposes.

Types of services
Cloud delivery models
Connectivity methods
Security implications/considerations
Relationship between local and cloud resources

Explain the functions of network services.

DNS service
DHCP service
NTP
IPAM

2.0 INFRASTRUCTURE

Given a scenario, deploy the appropriate cabling solution.

Media types
Plenum vs. PVC
Connector types
Transceivers
Termination points
Copper cable standards
Copper termination standards
Ethernet deployment standards

Given a scenario, determine the appropriate placement of networking devices on a network and install/configure them.

Firewall
Router
Switch
Hub
Bridge
Modems
Wireless access point
Media converter
Wireless range extender
VoIP endpoint

Explain the purposes and use cases for advanced networking devices.

Multilayer switch
Wireless controller
Load balancer
IDS/IPS
Proxy server
VPN concentrator
AAA/RADIUS server
UTM appliance
NGFW/Layer 7 firewall
VoIP PBX
VoIP gateway
Content filter

Explain the purposes of virtualization and network storage technologies.

Virtual networking components
Network storage types
Connection type
Jumbo frame

Compare and contrast WAN technologies.

Service type
Transmission mediums
Characteristics of service
Termination

3.0 NETWORK OPERATIONS

Given a scenario, use appropriate documentation and diagrams to manage the network.

Diagram symbols
Standard operating procedures / work instructions
Logical vs. physical diagrams
Rack diagrams
Change management documentation
Wiring and port locations
IDF/MDF documentation
Labeling
Network configuration and performance baselines
Inventory management

Compare and contrast business continuity and disaster recovery concepts.

Availability concepts
Recovery
MTTR
MTBF
SLA requirements

Explain common scanning, monitoring and patching processes and summarize their expected outputs.

Processes
Event management
SNMP monitors
Metrics

Given a scenario, use remote access methods.

VPN
RDP
SSH
VNC
Telnet
HTTPS/management URL
Remote file access
Out-of-band management

Identify policies and best practices.

Privileged user agreement
Password policy
On-boarding/off-boarding procedures
Licensing restrictions
International export controls
Data loss prevention
Remote access policies
Incident response policies
BYOD
AUP
NDA
System life cycle
Safety procedures and policies

4.0 NETWORK SECURITY

Summarize the purposes of physical security devices.

Detection
Prevention

Explain authentication and access controls.

Authorization, authentication and accounting
Multifactor authentication
Access control

Given a scenario, secure a basic wireless network.

WPA
WPA2
TKIP-RC4
CCMP-AES
Authentication and authorization
Geofencing

Summarize common networking attacks.

DoS
Social engineering
Insider threat
Logic bomb
Rogue access point
Evil twin
War-driving
Phishing
Ransomware
DNS poisoning
ARP poisoning
Spoofing
Deauthentication
Brute force
VLAN hopping
Man-in-the-middle
Exploits vs. vulnerabilities

Explain common mitigation techniques and their purposes.

Signature management
Device hardening
Change native VLAN
Switch port protection
Network segmentation
Privileged user account
File integrity monitoring
Role separation
Restricting access via ACLs
Honeypot/honeynet
Penetration testing

5.0 NETWORK TROUBLESHOOTING AND TOOLS

Explain the network troubleshooting methodology.

Identify the problem
Establish a theory of probable cause
Test the theory to determine the cause
Establish a plan of action to resolve the problem and identify potential effects
Implement the solution or escalate as necessary
Verify full system functionality and, if applicable, implement preventive measures
Document findings, actions, and outcomes

Given a scenario, use the appropriate tool.

Hardware tools
Software tools

Given a scenario, troubleshoot common wired connectivity and performance issues.

Attenuation
Latency
Jitter
Crosstalk
EMI
Open/short
Incorrect pin-out
Incorrect cable type
Bad port
Transceiver mismatch
TX/RX reverse
Duplex/speed mismatch
Damaged cables
Bent pins
Bottlenecks
VLAN mismatch
Network connection LED status indicators

Given a scenario, troubleshoot common wireless connectivity and performance issues.

Reflection
Refraction
Absorption
Latency
Jitter
Attenuation
Incorrect antenna type
Interference
Incorrect antenna placement
Channel overlap
Overcapacity
Distance limitations
Frequency mismatch
Wrong SSID
Wrong passphrase
Security type mismatch
Power levels
Signal-to-noise ratio

Given a scenario, troubleshoot common network service issues.

Names not resolving
Incorrect gateway
Incorrect netmask
Duplicate IP addresses
Duplicate MAC addresses
Expired IP address
Rogue DHCP server
Untrusted SSL certificate
Incorrect time
Exhausted DHCP scope
Blocked TCP/UDP ports
Incorrect host-based firewall settings
Incorrect ACL settings
Unresponsive service
Hardware failure

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