CompTIA A+ Core 1 and Core 2 (1101/1102)

Course Objectives
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

You will:
•      Support operating systems.
•      Install and configure PC system unit components and peripheral devices.
•      Install, configure, and troubleshoot display and multimedia devices.
•      Install, configure, and troubleshoot storage devices.
•      Install, configure, and troubleshoot internal system components.
•      Install, configure, and maintain operating systems.
•      Maintain and troubleshoot Microsoft Windows.
•      Explain network infrastructure concepts.
•      Configure and troubleshoot network connections.
•      Manage users, workstations, and shared resources.
•      Implement client virtualization and cloud computing.
•      Implement physical security.
•      Secure workstations and data.
•      Troubleshoot workstation security issues.
•      Support and troubleshoot laptops.
•      Support and troubleshoot mobile devices.
•      Install, configure, and troubleshoot print devices.
•      Implement operational procedures.

Target Student
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.

Prerequisites
To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking one of the following courses:
• The Official CompTIA® IT Fundamentals+ (Instructor-led course)
• IT Fundamentals+ (Self-study course)

Course Outline

Chapter 1: Introduction

Chapter 2: Motherboards, Processors, and Memory

Chapter 3: Expansion Cards, Storage Devices, and Power Supplies

Chapter 4: Peripherals, Cables, and Connectors

Chapter 5: Printers and Multifunction Devices

Chapter 6: Networking Fundamentals

Chapter 7: Introduction to TCP/IP

Chapter 8: Wireless and SOHO Networks

Chapter 9: Network Services, Virtualization, and Cloud Computing

Chapter 10: Laptop and Mobile Device Hardware

Chapter 11: Mobile Connectivity and Application Support

Chapter 12: Troubleshooting Methodology and Resolving Core Hardware Problems

Chapter 13: Hardware and Network Troubleshooting

Chapter 14: Operating System Basics

Chapter 15: Windows Configuration

Chapter 16: Windows Administration

Chapter 17: Working with macOS and Linux

Chapter 18: Security Concepts

Chapter 19: Securing Operating Systems

Chapter 20: Troubleshooting Operating Systems and Security

Chapter 21: Scripting and Remote Access

Chapter 22: Safety and Environmental Concerns

Chapter 23: Documentation and Professionalism

Now you can build Microsoft technical experience while balancing the demands of your schedule. MOC On-Demand combines high-quality video, reading, live hands-on labs and knowledge checks in a self-paced format to help you build skills on Microsoft technologies as you schedule allows – all at once or five minutes at a time. The modular, self-directed course structure adapts to your learning needs and learning style.

Brought to you by the people who write the software, Microsoft Official Courses On-Demand are only available through certified Microsoft Learning Partners like Tandem Solution.

Our On-Demand Solution Includes all of the following:

• 90-day access to training videos
• 90-day access to hands-on labs
• 90-day access to exercises
• Knowledge Checks

The benefits of our On-Demand solution are: 

• MICROSOFT OFFICIAL: The content is based on the same official courseware used in instructor-led training and maps to the MOC flow
• LIVE HANDS-ON LABS: Unlike other on-demand offerings that offer simulated labs, MOC On-Demand gives you a live, real-time environment for hands-on learning
• SELF-PACED LEARNING: With MOC On-Demand, you can build deep technical skills on a range of Microsoft technologies when you choose, where you choose
• HIGH-QUALITY CONTENT: The high-quality videos offer in-depth technical content delivered by engaging instructors
• IMMEDIATE FFEDBACK: Knowledge checks at the end of each module and each course tells you whether you’ve mastered the content and are ready to move on

On-Demand Add-ons:

• Lifetime eBook available at an additional cost
• 180 day access available at an additional cost

*SATV Vouchers are accepted