Learning Objectives:

• How to implement advanced administration concepts such as backups, disaster recovery, scalability and redundancy for a Citrix Virtual Apps and Desktop 7 Site.
• Advanced troubleshooting techniques to troubleshoot Citrix Virtual Apps and Desktop 7.
• Security considerations and configurations for Citrix Apps and Desktop 7 site including multi-site management using zones.
• Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.
• Configure WEM features to improve the end user environment and virtual resource consumption.
• Migrate an on-premises WEM deployment to WEM service.

Audience

This course is recommended for administrators and engineers.

Prerequisite Knowledge:

• Windows Server and Desktop operating systems
• Active Directory, Policies, Profiles, Networking and Hypervisors

Course Outline

Module 1: Introduction to Citrix Virtual Apps and Desktops 7 Advanced Configuration

• Citrix Virtual Apps and Desktops Deployments - Advanced Configuration

Module 2: Planning: Redundancy and Scalability

• Citrix Virtual Apps and Desktops Redundancy and Scalability
• StoreFront and Citrix Gateway Redundancy and Scalability
• Site Infrastructure Redundancy and Scalability
• Machines Running the Virtual Delivery Agent

Module 3: Planning: Virtual Apps and Desktops Environment with Multiple Locations

• Zones
• VDA Registration in a Multi-Zone Environment
• Zone Preference
• Optimal Gateway Routing and Zones
• StoreFront Resource Aggregation
• Managing StoreFront Store Subscriptions in a Multi-Location Environment

Module 4: Planning: Backups and Disaster Recovery

• Backups
• Disaster Recovery Considerations
• Disaster Recovery Process

Module 5: Planning: Advanced Authentication Methods

• Multi-factor Authentication - RADIUS and One Time Passwords (OTP)
• Multi-factor Authentication - Smart Card Authentication
• Federated Authentication

Module 6: Planning: App and Data Security

• Introduction to Application Security
• Preventing Jailbreak Attacks
• Minimizing the Impact of Attacks

Module 7: Planning: Virtual Delivery Agent Security

• Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption
• Microsoft Group Policy Objects (GPOs) and Citrix Policies
• Image Management

Module 8: Introduction to Troubleshooting

• Troubleshooting Methodology
• Resource Tools and Utilities
• Introduction to PowerShell

Module 9: Troubleshoot Access Issues

• Troubleshooting StoreFront
• Citrix ADC and Citrix Gateway - Workflow and Troubleshooting Overview
• Citrix ADC and Citrix Gateway - Troubleshooting Access and Authentication
• Citrix ADC and Citrix Gateway - Troubleshooting App/Desktop Launch

Module 10: Troubleshoot Delivery Controller Issues

• Validating FlexCast Management Architecture (FMA) Services

Module 11: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

• Troubleshooting Virtual Delivery Agent (VDA) Registration

Module 12: Troubleshoot HDX Connection Issues

• Troubleshooting HDX Connections

Module 13: Introduction to Workspace Environment Management (WEM)

• WEM Features and Benefits

Module 14: Planning - WEM Architecture and Component Communications

• WEM On-Premises Components and Deployments
• WEM Service Components and Deployments
• WEM Component Communication Workflows

Module 15: Planning - WEM On-Premises Deployment Installation

• On-Premises WEM: Leading Practice Installation Prerequisites and Steps
• On-Premises WEM: ADMX Template Configuration
• Choosing a Security Principal to run the WEM Infrastructure Service
• Creating the WEM Database
• Running the WEM Infrastructure Service Configuration Utility
• On-Premises WEM: Agent Installation

Module 16: Planning - WEM Service Deployment Installation

• WEM On-Premises vs WEM Service
• WEM Service: Leading Practice Installation Prerequisites and Steps
• WEM Service: ADMX Template Configuration
• WEM Service: Agent Installation

Module 17: Planning - WEM Consoles and Initial Setup

• On-Premises WEM and WEM Service Consoles
• WEM Initial Setup
• Migrating GPO settings to WEM

Module 18: Planning - WEM System and Log On Optimization

• WEM System Optimization Overview
• WEM CPU Management
• WEM Memory Management
• Additional System Optimization Features
• WEM Log On Optimization Overview
• WEM Assigned Actions
• WEM Environmental Settings
• Citrix Profile Management In WEM

Module 19: Planning - WEM Security and Lockdown Features

• WEM Security Management Features
• Privilege Elevation and Process Hierarchy Control
• WEM Transformer

Module 20: Planning - The WEM Agent

• WEM Settings Processing and WEM Agent Caches
• WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS

Module 21: Planning - WEM Monitoring, Reporting, and Troubleshooting

• WEM Monitoring and Reporting
• WEM Agent Troubleshooting
• WEM Service Troubleshooting

Module 22: Planning - Upgrading WEM and Migration to WEM Service

• Upgrading Workspace Environment Management
• WEM On-Premises Migration to WEM Service

Module 23: Rolling Out a WEM Deployment

• WEM Agent User Options on Windows Desktops

Module 24: Managing a WEM Deployment

• Measuring WEM Success