AI Leadership Series: Managing Shadow IT in an AI World

This Managing Shadow IT in an AI World course provides IT managers and IT executives with the insights, principles, and processes needed to deal with Shadow IT in this new, exciting, and sometimes dangerous AI environment.

Course Objectives:
Upon completion of the IT Change Management in and AI World course, students will be able to:
- Understand the risks and benefits associated with Shadow IT in AI environments
- Identify and assess Shadow IT activities within the organization
- Develop strategies and processes for monitoring and managing Shadow IT
- Equip IT managers and executives with practical tools to mitigate potential threats and leverage positive outcomes
- Foster collaboration between IT and business units to ensure responsible use of AI technologies

Course Topics:
Introduction to AI Shadow IT
- Definitions
- AI User Technology Types
- IT Department of 'No'
- Historical context and emergence of Shadow IT
- Scope and relevance for IT executives

Cause of AI Shadow IT
- Organizational Dynamics
- Vendor Participation
- IT-Related Causes
- Funding and resource constraints
- More . . .

AI as a Shadow IT Accelerant
- AI-driven low-code and no-code platforms
- Access to AI-powered tools
- SaaS-based profession-Specific AI-driven tools
- Lack of Mature AI Governance Policies
- Breadth of AI Tool Set

Risks, Challenges, and Financials of AI Shadow IT
- Security vulnerabilities
- Compliance and regulatory concerns
- Data integrity and integration issues
- Support and maintenance challenges
- Full Financial Cost of Shadow IT
- Productivity Gains and Losses

Opportunities and Benefits of AI Shadow IT
- Innovation and agility
- Meeting unique business needs
- User empowerment and engagement

IT Strategies to Address AI Shadow IT
- Building IT/user Relationships
- IT Thought Leadership
- Collaborative IT/user Development
- Tool Set Requirements
- Super User Designations
- Establishing governance and clear guidelines
- Balancing control and flexibility
- Leveraging citizen development and low-code platforms

IT Management Action Plan
- Guiding principles
- Roles and responsibilities
- Control mechanisms
- Operational metrics
- Implementation roadmap

Personal and Departmental Development Plan