Lean Six Sigma: White Belt Certification Workshop
Driving Long Term Change
Included in this course will be the training and use of Six Sigma Problem Solving tools. In an exercise, the class will record variation data from a process. By using Six Sigma Problem Solving tools the White Belt candidates will find the source of the variation, work to limit or eliminate it then repeat the process to measure the improvement. By hands on use the practical tools of 5 Why and Fishbone Diagrams the candidates will learn to tackle real-world issues.
Although it is not mandatory, students who have completed the self-paced Foundations of Agile eLearning course have found it very helpful when completing this course.
Outline
Part 1 – Gemba, Where the Value is Created.
- What is Lean and Six Sigma?
- Brief History
- The Eight Wastes
- Value Added vs Non Value Added Work
- Kaizen
- DIMAC
Exercise: The 5S Game
Part 2 – The Lean Tool Box
- Standard Work
- Time Studies
- Spaghetti diagrams
- 5S and the Visual Workplace
- The Value of Kanban
Exercise: The Lego Factory
Part 3 – The Six Sigma Tool Box
- Six Sigma Problem Solving
- Pareto Charting
- Process Maps vs Crime Scene Maps
- Cause & Effect (Fishbone) Diagrams
- 5 Why
- Brainstorming with a team
- Roll Out of Hoshin Kanri and Metrics
Exercise: Six Sigma Variance Catapults (Using 5Why and Fishbone Tools)
Discussion: Analysis of the Coffee Shop Customer Complaints
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