JumpStart to Jira for End Users (TTDV7541)

Tracking issues is a critical component of your project management strategy. Jira provides a web based repository for creating, tracking, and reporting on feature requests, bugs reported, or managing your workflow. This hands-on course enables you to work with a Jira instance and “learn by doing”. The course focus is on exploring best practices and practical skills through hands-on activities. You’ll also receive a copy of Jira Essentials - Fourth Edition by Patrick Li.

Retail Price: $1,895.00

Next Date: Request Date

Course Days: 2

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Join an engaging hands-on learning environment, where you’ll explore:

  • Getting started with Jira
  • Using Jira for Business Projects
  • Using Jira for Agile Projects
  • Issue Management
  • Field Management
  • Screen Management
  • Workflows and Business Process
  • Searching and Filtering


This course is for new Jira end users.


You should have experience in Enterprise application development and working on project teams.


Getting started with Jira

  • Jira Overview
  • Core concepts
  • Terminology
  • Infrastructure
  • Users and Groups
  • Jira roles

Using Jira for Business Projects

  • Overview of Projects
  • Project types
  • Project screens
  • Tasks and task management
  • Project Management
  • Process Management

Using Jira for Agile Projects

  • Overview of Agile with Jira
  • Kanban overview
  • Running a project with Kanban
  • Configuring agile screen
  • resolving an issue

Issue Management

  • Overview of Issues
  • Working with issues
  • Issue cloning
  • Time tracking
  • Issues and comments
  • Tasks and subtasks

Field Management

  • Overview of Fields
  • Built-in fields
  • Custom fields
  • Searching
  • Configuring Jira for fields

Screen Management

  • Overview of Jira screens
  • Working with screens
  • Using screen tabs
  • Issue type screens
  • associating an issue type screen a with a project
  • Customizing Jira screens

Workflow and Business Process

  • Overview of Workflow
  • Mapping business processes
  • Managing workflows
  • Authoring a workflow
  • Updating an existing workflow
  • Workflow schemes
  • Applying a workflow to a project

Searching and Reporting

  • Overview of Searching
  • Search screens
  • Basic search
  • Advanced search with JQL
  • Working with search results
  • Reports
  • Dashboards
  • Filters
  • Gadgets
  • Charts

Summary and Best Practices

  • Looking back at the “Big Picture”
  • Jira Administration Overview
  • Where Jira fits into the Agile perspective
  • Jira End-User best practices

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