VMware vSphere: Troubleshooting Workshop (V6.7)

This five-day, hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, VMware vRealize® Log lnsight™, and other tools to analyze and solve problems.

Retail Price: $4,625.00

Next Date: Request Date

Course Days: 5


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Objectives:

By the end of the course, you should be able to meet the following objectives:

• Use vSphere Client, the command-line interface, and logs to diagnose and resolve problems in the  vSphere environment
• Introduce troubleshooting principles and procedures
• Use VMware vSphere® Command-Line Interface to diagnose and resolve problems in the vSphere  environment
• Troubleshoot networking problems and recover from these problems
• Analyze storage failure scenarios and resolve the problems 
• Troubleshoot vSphere cluster failure scenarios and analyze possible causes
• Diagnose common VMware vSphere® High Availability problems and provide solutions
• Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion® ), and improve  resource use (VMware vSphere® Distributed Resource Scheduler™ )
• Troubleshoot VMware vCenter Server® problems
• Identify VMware ESXi™ host problems, analyze failure scenarios, and correct them
• Troubleshoot faulty virtual machines, including installation problems, snapshot problems, and connection  problems

 

Audience:

This course is intended for System administrators and System integrators

 

Pre-Requisite: 

This course requires completion of one of the following prerequisites:
VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV) 
VMware vSphere: Fast Track [V6.5]
VMware vSphere: Install, Configure, Manage [V6.7]
• Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended, as is completion of VMware vSphere: Optimize and Scale [V6.7].


Course Outline

1. Course Introduction

• Introductions and course logistics
• Course objectives

2. Introduction to Troubleshooting

• Identify the effects of a system problem
• Define the scope of troubleshooting
• Use a structured approach
• Discuss the principles of troubleshooting
• Follow a logical troubleshooting procedure
• Examine examples of troubleshooting

3. Troubleshooting Tools

• Use command-line tools to identify and troubleshoot problems
• Use vSphere CLI
• Find and interpret important log files
• Use vRealize Log Insight for log aggregation, efficient log search, and problem analysis

4. Networking

• Identify the symptoms of network-related problems
• Analyze and resolve standard switch and distributed switch problems
• Analyze virtual machine connectivity problems and fix them
• Examine common management network connectivity problems and restore configurations
• Identify and prevent potential problems

5. Storage

• Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems 
• Analyze storage-related logs
• Analyze hardware malfunction and software misconfiguration scenarios 
• Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)
• Analyze possible causes, recover from faulty conditions, and restore storage visibility 

6. vSphere Clusters

• Identify and recover from problems related to vSphere HA
• Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations 
• Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
• Examine vSphere cluster failure scenarios and possible solutions

7. Virtual Machines

• Analyze and resolve common virtual machine snapshot problems 
• Identify possible causes and resolve virtual machine power-on problems
• Troubleshoot virtual machine connection state problems
• Resolve problems seen during VMware Tools™ installations
• Examine failure scenarios and provide solutions

8. vCenter Server and ESXi

• Describe the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x
• Identify and resolve authentication problems
• Troubleshoot VMware Certificate Authority and certificate problems
• Analyze and fix problems with vCenter Server services 
• Analyze and fix vCenter Server database problems
• Identify VMware vCenter Server® High Availability problems
• Examine ESXi host and vCenter Server failure scenarios and resolve the problems



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