MD-100: Windows 10

Day 1: Installing Windows 10 (MD-100T01-A) In this course, students will learn how to support the installation tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems. Students will also learn about the new Windows servicing model and methods for keeping Windows up to date. The course will conclude with common post-installation tasks. Day 2 and 3: Configuring Windows 10 (MD100T02-A) In this course, students will learn how to support the configuration tasks associated with Windows 10. Students will develop skills that include managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10. This course will also cover managing and deploying applications. Day 4: Protecting Windows 10 (MD-100T03-A) In this course, students will learn how to secure the Windows 10 OS and protect the data on the device. Students will be introduced to common methods used for authentication and access control. This course will teach how to configure file and folder permissions and creating security policies. Students will also be introduced to the different types of external threats and how to leverage features like encryption and firewalls, as well as tools like Windows Defender. Day 5: Maintaining Windows 10 (MD-100T04-A) In this course, students will learn how to manage and troubleshoot Windows 10. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.

Retail Price: $2,995.00

Next Date: 09/16/2019

Course Days: 5


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Day 1: Installing Windows 10 (MD-100T01-A)

In this course, students will learn how to support the installation tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems. Students will also learn about the new Windows servicing model and methods for keeping Windows up to date. The course will conclude with common post-installation tasks.

Day 2 and 3: Configuring Windows 10 (MD100T02-A)

In this course, students will learn how to support the configuration tasks associated with Windows 10. Students will develop skills that include managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10. This course will also cover managing and deploying applications.

Day 4:  Protecting Windows 10 (MD-100T03-A)

In this course, students will learn how to secure the Windows 10 OS and protect the data on the device. Students will be introduced to common methods used for authentication and access control. This course will teach how to configure file and folder permissions and creating security policies. Students will also be introduced to the different types of external threats and how to leverage features like encryption and firewalls, as well as tools like Windows Defender.

Day 5:  Maintaining Windows 10 (MD-100T04-A)

In this course, students will learn how to manage and troubleshoot Windows 10. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.

Audience Profile

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

Prerequisites

Learners should start this course already having the following skills:

  • Basic understanding of computer networks and hardware concepts.
  • Basic understanding of OS and Application concepts.
  • Experience with using the Windows OS.

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services. The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.


Outline
Day 1 (MD-100T01-A)

Course Outline

Module 1: Installing Windows

This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process

Lessons

Introducing Windows 10
Installation Options
Requirements for Windows Features
Installation Process and Media
Upgrading to Windows 10
Lab : Installing Windows 10

Upgrading Windows 7 to Windows 10
Migrating User Settings
After completing this module, students will be able to:

Understanding the different editions and features of Windows 10.
Understand the Windows 10 client installation options.
Practice installing Windows 10 using an online virtual machine.
Module 2: Updating Windows

In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

Lessons

Windows Servicing Model
Updating Windows
Applying Applications and Windows Updates
Lab : Updating Windows 10

Configuring Updates for a Single Device
Configuring Updates with GPOs
After completing this module, students will be able to:

Describe the Windows servicing model.
Configure Windows update settings.
Describe updating Windows using WSUS.
Describe updating Windows using Windows Update for Business.
Configure Windows update using group policy.
Module 3: Post-installation Configuration and Personalization

This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell.

Lessons

Customize the Windows 10 UI.
Configure device specific settings such as power plans and mobile device options.
Use the Windows control panel and setting app to configure settings.
Describe using Windows PowerShell.
Lab : Configuring Windows 10

Using the Settings App
Using Control Panel Using Control Panel
Using Windows PowerShell
After completing this module, students will be able to:

Customize the Windows 10 UI
Configure device specific settings such as power plans and mobile device options.
Use the Windows control panel and setting app to configure settings.
Describe using Windows PowerShell.
Day 2 and 3 Configuring Windows 10 (MD-100T02-A)

Course Outline

Module 1: Configuring Peripherals and Drivers

This module will cover device configuration. Students will learn how device drivers work and how to install them. Students will also be introduced to managing and configuring hardware peripherals such as printers.

Lessons

Managing Devices and Drivers
Managing Printers
After completing this module, students will be able to:

Describe concepts related to drivers.
Install a device driver.
Describe printer management concepts.
Configure client-side printing and managing print server properties.
Module 2: Configuring Networking

In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.

Lessons

Configure IP Network Connectivity
Implement Name Resolution
Implement Wireless Network Connectivity
Remote Access Overview
Remote Management
After completing this module, students will be able to:

Describe the different types of applications.
Install applications manually and using automated methods.
Manage application deployment using the Windows Store.
Learn about web browser features in Windows 10.
Module 3: Configuring Storage

This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

Lessons

Overview of storage options
Using OneDrive
Managing Disks, Partitions, and Volumes
Maintaining Disks and Volumes
Managing Storage Spaces
Lab : Practice Lab: Managing Storage

Adding a Disk
Creating a Simple Volume
Compressing a Folder
Enabling Disk Quotas
Creating a Storage Space
After completing this module, students will be able to:

Describe the options and benefits of local, cloud, and virtual storage.
Configure OneDrive.
Configure local disk partitions and volumes.
Describe the capabilities and benefits of Storage spaces.
Module 4: Managing Apps in Windows 10

In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.

Lessons

Providing Apps to Users
Managing Universal Windows Apps
The Windows Store
Web browsers in Windows 10
After completing this module, students will be able to:

Describe the different types of applications.
Install applications manually and using automated methods.
Manage application deployment using the Windows Store.
Learn about web browser features in Windows 10.
Day 4 Protecting Windows 10 (MD-100T03-A)

Course Outline

Module 1: Managing Authentication in Azure AD

In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication. The module will conclude with securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10.

Lessons

Azure AD Overview
Managing identities in Azure AD
Protecting identities in Azure AD
Managing device authentication
Enabling corporate access
Lab : Practice Lab - Managing objects and authentication in Azure AD

Enabling and configuring Azure AD Premium with Enterprise Mobility + Security (EMS) tenant
Creating user and group objects with UI and Windows PowerShell
Configuring Self-service password reset (SSPR) for user accounts in Azure AD
Joining a device to Azure AD
After completing this module, students will be able to:

Describe the capabilities of Azure AD.
Manage users using Azure AD with Active Directory DS.
Implement Windows Hello for Business.
Join devices to Azure AD.
Describe methods of enabling access from external networks.
Module 2: Managing Devices and Device Policies

In this module, students will be introduced to managing device security with Intune. Students will discover how Intune can use device profiles to manage configuration of devices to protect data on a device. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.

Lessons

Microsoft Intune Overview
Managing devices with Intune
Implement device compliance policies
Lab : Practice Lab - Managing devices

Configuring Microsoft Intune for device management
Configuring compliance policies and device profiles
Enrolling Windows 10 devices and managing compliance
After completing this module, students will be able to:

Describe mobile device management with Intune.
Create and assign device profiles to protect data on devices.
Deploy compliance and conditional access policies.
Use Intune to monitor device compliance.
Module 3: Managing Security

In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.

Lessons

Implement device data protection
Managing Windows Defender ATP
Managing Windows Defender in Windows 10
Lab : Practice Lab - Managing Security in Windows 10

Configuring Encrypting File System (EFS)
Configuring BitLocker
Configuring a WIP policy in Intune
Configuring Windows Defender
After completing this module, students will be able to:

Describe the methods protecting device data.
Describe the capabilities and benefits of Windows ATP
Deploy and manage settings for Windows Defender clients.
Day 5 Managing Windows 10 (MD-100T04A)

Course Outline

Module 1: Supporting the Windows 10 Environment

This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.

Lessons

Troubleshooting Windows

Troubleshooting Tools
Lab : Practice Lab: Monitoring Windows 10

Monitoring Events
Monitoring Reliability and Performance
After completing this module, students will be able to:

Describe the Windows architecture.
Describe key stages in troubleshooting.
Describe the purpose and benefits of the various tools in Windows.
Use monitoring tools to establish a performance baseline.
Optimize performance on Windows 10 clients.
Module 2: Troubleshooting the Windows OS

In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

Lessons

Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
Troubleshooting Sign-In Issues
After completing this module, students will be able to:

Describe the various methods identifying and recovering from startup issues.
Describe when to use the various advanced startup options.
Identify and disable a failed service
Identify and mitigate common locked account scenarios.
Module 3: Troubleshooting Files & Applications

This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

Lessons

File Recovery in Windows 10
Application Troubleshooting
Lab : Troubleshooting Desktop Apps

Troubleshooting AppLocker Policy Applications
Troubleshooting Application Compatibility Issues
Troubleshooting Microsoft Internet Explorer Issues
Troubleshooting Microsoft Edge Issues
After completing this module, students will be able to:

Describe the different methods of file recovery.
Configure Windows 10 to support individual file and system recovery.
Recover a device using the Reset This PC function.
Solve application compatibility issues with the Application Compatibility Toolkit.
Troubleshoot common browser issues.
Module 4: Troubleshooting Hardware and Drivers

This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.

Lessons

Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Lab : Troubleshooting Device Driver Issues

Troubleshooting a Missing Device Driver
Resolving Hardware Problems
Resolving device driver problem
Configuring Group Policy Settings to Control Device Installation
After completing this module, students will be able to:

Troubleshoot and remediate driver issues.
Troubleshoot Peripherals
Diagnose and replace hardware.

Course Dates Course Times (EST) Delivery Mode GTR
9/16/2019 - 9/20/2019 11:00 AM - 7:00 PM Virtual Enroll
12/2/2019 - 12/6/2019 10:00 AM - 6:00 PM Virtual Enroll