A+1001: CompTIA A+ Certification Core 1 (Exam 220-1001)

The CompTIA A+ (Exam 220-1001) course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician. It can also assist you if you are preparing to take the CompTIA A+ Certification Exam: Core 1 Objectives EXAM NUMBER: CORE 1 (220-1001) in order to become a CompTIA A+ Certified Professional.

Outline

Lesson 1: Mobile Devices

• Install and configure laptop hardware and components
• Components within the display of a laptop
• Laptop features
• Compare other mobile devices
• Connect and configure accessories and ports of other mobile devices
• Basic mobile device network connectivity and application support
• Mobile device synchronization

Lesson 2: Networking

• TCP / UDP ports and protocols
• Common networking hardware devices
• Install and configure a basic wired/wireless SOHO network
• Wireless networking protocols
• Networked hosts services
• Common network configuration concepts
• Internet connection types, network types and features
• Networking tools

Lesson 3: Hardware

• Basic cable types, features and their purposes
• Identify common connector types
• Types of RAM and RAM installation
• Select, install and configure storage devices
• Install and configure motherboards, CPUs, and add-on cards
• Peripherals - Types and features
• Power supplies - Types and features
• Configure appropriate components for a custom PC configuration to meet customer specifications or needs
• Install and configure common devices
• Configure SOHO multifunction devices/printers and settings
• Install and maintain various print technologies

Lesson 4: Virtualization and Cloud Computing

• Cloud computing concepts
• Common cloud models
• Shared resources
• Resource pooling
• Cloud file storage services
• Cloud-based applications
• Virtual desktop
• Set up and configure client-side virtualization
• Virtual machines
• Resource requirements
• Emulator requirements
• Security requirements
• Network requirements
• Hypervisor

Lesson 5: Hardware and Network Troubleshooting

• Troubleshoot problems related to motherboards, RAM, CPUs, and power
• Hard drives and RAID arrays troubleshooting
• Common symptoms with video, projector and display issues
• Mobile device issues
• Troubleshooting printers
• Common wired and wireless network problems

Best practice methodology to resolve problems

• Identify the problem
• Establish a theory of probable cause
• Test the theory to determine cause
• Implement the solution
• Verify full system functionality
• Document findings

Note: this is a preliminary course information outline and is subject to change upon final core 1 (220-1001) curriculum release from CompTIA Accreditation.

Prerequisites

To ensure your success in this course, you should have basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet and have basic knowledge of computing concepts.